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Payments & Fraud Advisor Head - Latam

5 meses atrás

Sao Paulo, Brasil dLocal Tempo inteiro

**Why you should join dLocal?**

dLocal enables the biggest companies in the world to collect payments in 37 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.

By joining us you will be a part of an amazing global team who makes it all happen, in a flexible, dynamic culture with travel, health, and learning benefits, among others. Being a part of dLocal means working with 600+ teammates from 25+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.

**What’s the opportunity?**

The person will be in charge of leading the consulting team of best practices, process and tools regarding approval and risk management. The advisors team will work together with commercial team (sales and customer success) to analyze the best way to integrate new merchants in our platform (business model and risk level) to assure good levels of conversion rate from the beginning. Finally the team will be responsible of real time monitoring process to discover drops in conversion or fraud attacks and will define the best strategies to solve the issue and effectively communicate to our merchants.

**What will I be doing?**:

- Work with sales team and tech team in the discovery and onboarding process of a new merchant
- Review of real time anomalies of high risk patterns or drop in conversion rate and define action plans with other teams in dLocal
- Work with customer success team to improve merchants conversion rate

**What skills do I need?**:

- Experience with fraud prevention tools and strategies
- Knowledge in payments sector
- Experience dealing with clients/customers
- Enthusiastic, Proactive, team player & problem solver
- Have a ability of going to detail without losing the big picture

**What happens after you apply?**

Also, you can check out our webpage, Linkedin, Instagram, and Youtube for more about dLocal