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Customer Acquisition Specialist

3 meses atrás

Serra, Brasil Amplifon Group Tempo inteiro

**Key Accountabilities and Responsibilities**
The Customer Acquisition Specialist focuses on developing and executing the offline customer lead generation tactics and campaigns nationally for the Amplifon Australia
- Responsible for offline lead generation, through management of the 'cold list' and identifying and generating activities to increase 'new customer' opportunities in clinic.
- Develops and activates all offline lead generation campaigns at national level with list vendors on all channels (SMS, MD, eDM, Cold List etc.)
- Develops and activates lead generation campaigns with existing and new partnerships, such as BUPA, to solicit customer lead opportunities for Contact Centre.
- Coordinates the 'Go to market' campaigns and handling of new customer lists for Contact Centre for 'Cold Calling' execution
- Responsible for monitoring, analysing, and forecasting of PUSH activities (budget and # Screening / Tests)
- Other tasks as deemed appropriate by Manager

**Experience and Qualifications**
- Masters or bachelor's degree in marketing, business, or related field.
- 5+ years in marketing/business role
- 5+ years in customer acquisition role
- Prior experience in a lead-generation role (B2B or B2C experience)
- Prior experience in retail sector is desirable
- Prior experience in campaign management and end-end project management

**Skills and Competencies**
- Proficient financial and analytical acumen
- High proficiency using MS Office Suite
- Demonstrated understanding of project management, process management, service delivery and PM software
- Excellent written and verbal communication skills
- Ability to manage and prioritise competing demands with a customer-focused and outcomes-cantered approach
- Passionate for results and performance
- Drive results, innovation and focused on continuous improvement
- Comfortable dealing with ambiguity
- Detail and quality focused
- Alignment to the Amplifon Values

Only those with full working rights in Australia will be considered.

As an employer that embraces Equal Opportunity and promotes inclusion and diversity, we encourage people of all ages and backgrounds, including Indigenous Australians, to apply.