Infrastructure Specialist

**Introduction**
The infrastructure running industries likes transportation, energy, insurance, banking or healthcare is quickly changing as the world’s relationship with technology evolves. Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. Our Infrastructure Specialists are responsible for keeping up with these latest and greatest of these changes and using their expertise to deliver solutions that meet the needs of our customers and products.

**Your Role and Responsibilities**
Infrastructure Specialist - 3rd Shift

Our mission in CIO is to create a productive hybrid cloud environment for IBMers. Our strategy is to lead with design and user experience, to engineer the systems that run the business, and to innovate to transform the business.

You will use tools such as the Z console, Tivoli Workload Scheduler (TWS), Jira and ServiceNow. You will receive extensive structured training and have the opportunity to certify on the solutions we support.

A typical day may include:

- Learning new skills, and enhancing existing ones through our training plan. Later in your career at IBM you, like all employees, will be required to complete at least 40 hours of training each year, earning badges, certifications and qualifications
- Working with experienced operators on one or more of the five teams in Operations, monitoring and controlling the operation of the mainframe hardware and software;
- Starting and stopping system tasks, monitoring the system consoles for unusual conditions, and working with the system programming and production control staff to ensure the health and normal operation of the systems;
- Making sure that batch workloads run to completion— without error or delay;
- Analyzing first-level problems for all systems, resolving and routing as appropriate, supporting the systems management processes specific to requirements;
- Attending team standups or cross-functional interactions
- Using IBM’s Slack channels to interact with other colleagues across the company on business, technical and social topics.

English Level: Intermediate

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**Required Technical and Professional Expertise**
Required Professional Expertise:

- Technical background (IT infrastructure and operational systems)
- Customer relationship skills
- Attending graduation in IT areas (computer science, information security, systems analysis, etc.) or graduation completed
- Availability to work on the 3rd Shift (12:00 AM to 9:00 AM) including alternate weekends.
- Competence in spoken and written English.

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**Preferred Technical and Professional Expertise**
Preferred background:

- Programming Languages: JCL, REXX, Python/YAML, SQL, others would be considered a plus
- Understanding of basic software architectures or of infrastructure such as X86
- Knowledge of Network technologies
- zOS concepts and system programming would be ideal but is NOT required.

**Availability to work on the 3nd shift (12:00 AM to 09:00 AM), including alternate weekends.**
- **Competence in spoken and written English.**

TODAS AS NOSSAS VAGAS SÃO ELEGIVEIS PARA PESSOAS COM DEFICIENCIAS OU REABILITADAS.

**About Business Unit**

The IBM Finance organization is responsible for driving enterprise performance and transformation. We are the financial stewards of IBM, delivering IBM’s financial strategy, developing new business models, and mitigating enterprise risk. Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing.

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and alw