Pine Marten Lodge

Location: Bend, Oregon

Are you interested in delivering memorable experiences, enhancing people's lives and having fun while doing it? This shared mission of POWDR and Mt. Bachelor creates a fun and inspiring culture that we live every day. We look for employees who are passionate about sharing mountain culture, have a positive attitude, are problem solvers and care about winning as a team. Our vision drives us to deliver exceptional experiences and it's our employees who become the true moment makers here at Mt. Bachelor.

This role comes with amazing perks & benefits because we want our employees to Work Where You Play- Free employee season pass and free or discounted dependent(s) season pass- Free and discounted friends & family day passes- Free transportation to & from Bend, Sunriver, and La Pine- Discounts across the resort (food & beverage, retail, rentals, lessons & more)- Employee housing program- 401k with up to 5% company match & immediate vesting- Discounted onsite daycare- Local & national discounts (YETI, Burton, Dell, Subaru, Nokian, Sunriver Golf, Mammut, & more)- Free reciprocal access for employees to other POWDR resorts & 50% day passes at IKON pass resorts

Position Summary

Major Responsibilities/ Daily Essential Functions- Ensure each customer receives outstanding service by providing a friendly environment by greeting and acknowledging every guest, answering commonly asked questions, and moving the guest through the service process promptly.- Be familiar with all products, and up-sell items, and give recommendations according to current promotions.- Accurately prepare all orders according to the ticket.- Perform opening and closing duties as assigned by Leads, Supervisors, and/or Managers- Accurately ring in all items and adhere to department standards and accounting practices.- Rotate and keep products stocked throughout the day.- Clean and sanitize service stations and keep them orderly throughout the shift.- Advise management when certain products are running low and need to be reordered.- Have a working knowledge of computers and POS systems.- Reset tables according to the specifications of the restaurant.- Remove plates and silverware when guests have finished.- Sort dishes and prep for dishwasher.- Refill water stations and help keep guest areas properly stocked.- Follow all safety and sanitation policies and procedures.- Complete any reasonable task assigned by Leads, Supervisors, and/or Managers- Observe mountain-wide policies found in the Employee Handbook.- Accountable for accurate timekeeping. Responsible for clocking in and out with employee passes.
- Note: Not all responsibilities will be applicable depending on the lodge where you work.

Secondary Function- Assist with dishwashing duties when needed.- Snow removal duties.- May be asked to assist with basic food prep & delivery.

Job Scope

The position does not have any supervisory or decision-making responsibilities. Provide problem-solving assistance to less experienced staff.

Interpersonal Contacts

The position will have constant guest and employee interaction.

Specific Job Skills/Certifications- License/Certifications: Oregon Food Handler’s Card and OLCC permit- Technical: POS experience preferred. Basic computer skills required.- Physical Capabilities: Carry food trays with multiple orders and drinks.Also, constant walking, lifting, and carrying.- Additional: Must have a positive attitude and a proactive approach to anticipating needs and getting things done. Flexible with hours and days of work. Able to work any hours of the day, any day of the week. Must have good communication skills, people skills, memory, and multi-tasking skills.

Education/Related Experience- Minimum education required: High School Diploma or GED.- Minimum time in related position: 1+ years serving experience in a high-volume outlet.

Physical Demands- The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Such accommodation requires an interactive discussion with the Human Resources Department before such accommodation can be made.- In addition to the specific conditions below, every position at Mt. Bachelor requires the ability to shovel snow, lift up to 10 pounds, and walk on steep and uneven surfaces.-
- While performing the duties of this role, the employee will be required to frequently bend, reach, climb, push, pull, lift over 50 pounds, and stand for prolonged periods. Additionally, the position will require frequent visual concentration, rapid reactions to changes, and the utilization of hand/eye coordination.

Current Hiring Rate: $16+/hr

Minimum Age Requirement: 15+

Come Work Where You Play