Implementation Consultant
Há 17 horas
**Job Overview**:
**Key Responsibilities**:
- **Workflow Automation & Optimization**:
- Analyze current back-office processes and identify opportunities for automation using the ServiceNow platform.
- Propose and implement solutions to streamline workflows and improve efficiency while eliminating complexities.
- **ServiceNow Implementation**:
- Champion industry best practices and processes that scale
- **Modernization Projects**:
- Drive modernization efforts by automating legacy systems, integrating ServiceNow with other platforms, and ensuring that back-office functions leverage cutting-edge technology and autopilot.
- **Stakeholder Collaboration**:
- Work with department leads and other stakeholders to gather requirements, define project goals, and implement ServiceNow solutions that meet the business’s needs.
- **Process Improvement**:
- Provide insights and recommendations to continuously improve operational efficiency, leveraging ServiceNow’s full capabilities with mature processes.
- **Training & Support**:
- Provide training to users on new processes and tools. Offer ongoing support and troubleshooting as needed.
- **Governance & Compliance**:
- Ensure all ServiceNow implementations adhere to company governance, security standards, and best practices.
- **Documentation**:
- Maintain thorough documentation of workflows, processes, and implementation plans.
**Required Skills & Qualifications**:
- **ServiceNow Expertise**: 2+ years of experience working with the ServiceNow platform, particularly in developing and implementing back-office workflow solutions.
- **Back-Office Operations Knowledge**: In-depth understanding of back-office functions and experience automating these processes.
- **Process Optimization**: Strong experience in business process reengineering, including continuous improvement methodologies.
- **Stakeholder Management**: Experience collaborating with business leaders and cross-functional teams to understand requirements and deliver results.
- **Problem-Solving**: Excellent analytical skills with a focus on identifying and resolving complex technical and business issues.
- **Communication**: Strong verbal and written communication skills, with the ability to clearly explain technical concepts to non-technical stakeholders.
- **Certifications**: ServiceNow certifications (Certified Implementation Specialist, Certified System Administrator, or Application Analyst) are highly preferred.
**Preferred Qualifications**:
- Experience with ServiceNow Customer Service Management (CSM), IT Service Management (ITSM), or Legal Service Delivery (LSD).
- Previous experience in consulting roles, delivering solutions to a variety of clients.
- Familiarity with AI, RPA (Robotic Process Automation), or other advanced technologies to enhance workflow automation.
**Development for Growth**: Senior implementation consultant, Product Owner
**Fortive Corporation Overview**
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.
We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.<
At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.
Fortive: For you, for us, for growth.
-
Implementation Consultant
1 semana atrás
São Paulo, Brasil ADP, Inc. Tempo inteiroPosition Title: Implementation Consultant RealTimeReporting Line: Implementation ManagerPosition Purpose:Support Implementation Manager to achieve all departmental KPIs through the successful provision of Consulting and Implementation services to ADP Clients in line with agreed standards and timeframes.Key Responsibilities:Define client requirements, provide...
-
Implementation Consultant
3 meses atrás
São Paulo, SP, Brasil Intelex Tempo inteiroConsultant (Remote) at Intelex Technologies - Global Role (need to be based in Brazil) **Why work with us as a consultant?** As an Intelexian, this role is _critical_ to helping our customers, drive positive change by implementing and configuring solutions to achieve their Health and Safety Business Goals **What will you be working on?** As a...
-
Implementation Consultant
4 semanas atrás
São Paulo, Brasil Accruent Tempo inteiroSummary:The Omnichannel Implementation Consultant will play a crucial role in designing, implementing, and optimizing omnichannel support solutions that enhance a personalized customer experience across multiple touchpoints such as portals, chat, telephony, email, and other communication platforms. This role involves collaborating with product support teams,...
-
Implementation Consultant
4 semanas atrás
São Paulo, Brasil Accruent Tempo inteiroJob Overview:We are seeking a highly skilled ServiceNow Implementation Consultant with a strong background in back-office workflow automation and modernization. The ideal candidate will have extensive experience in designing, implementing, and optimizing ServiceNow solutions to streamline back-office operations such as Legal, Finance, IT, and other corporate...
-
Implementation Consultant Emr Tasy
1 dia atrás
São Paulo, Brasil Philips International Tempo inteiroImplementation Consultant EMR TasyJob DescriptionResumen del Puesto:El Consultor de Implementación es responsable de seguir procedimientos y metodologías definidos para instalar, configurar, probar, mantener y dar soporte a soluciones de hardware y software, incluyendo identificación de problemas, definición/especificación de arquitectura del sistema,...
-
Implementation Consultant Emr Tasy
Há 1 mês
São Paulo, Brasil Philips Tempo inteiroJob Title: Implementation Consultant EMR Tasy Resumen del Puesto: El Consultor de Implementación es responsable de seguir procedimientos y metodologías definidos para instalar, configurar, probar, mantener y dar soporte a soluciones de hardware y software, incluyendo identificación de problemas, definición/especificación de arquitectura del sistema,...
-
Netsuite Implementation Consultant
2 meses atrás
São Paulo, SP, Brasil Bring IT Tempo inteiroWe are Bring IT! We are a fast-growing, young, and dynamic professional services company bringing digital transformation to our customers around the world. From taking products to the market to boosting productivity with the right technology and processes, the work we do is improving the way people work. To get there, we’re building a global and diverse...
-
Implementation Consultant
1 semana atrás
São Paulo, Brasil ADP, Inc. Tempo inteiroPosition Title: Implementation Consultant RealTime Reporting Line: Implementation Manager Position Purpose: Support Implementation Manager to achieve all departmental KPIs through the successful provision of Consulting and Implementation services to ADP Clients in line with agreed standards and timeframes. Key Responsibilities: Define client...
-
NetSuite Implementation Consultant Lead
4 semanas atrás
São Paulo, São Paulo, Brasil Bringit Tempo inteiroWe are Bring IT, a fast-growing company bringing digital transformation to our customers worldwide. Our unique approach "360 success" enables us to tackle challenging problems. As an Implementations Consultant Lead, you will contribute to our mission by supporting system architecture for finance, supply chain, and operational activities.Main...
-
Implementation Consultant
3 semanas atrás
São Paulo, Brasil Accruent Tempo inteiroJob Overview: We are seeking a highly skilled ServiceNow Implementation Consultant with a strong background in back-office workflow automation and modernization. The ideal candidate will have extensive experience in designing, implementing, and optimizing ServiceNow solutions to streamline back-office operations such as Legal, Finance, IT, and other...
-
ERP Healthcare Implementation Consultant Lead
6 meses atrás
Sao Paulo, Brasil BringIT Tempo inteiro**We are Bring IT!** We are a fast growing, young and dynamic professional services company bringing digital transformation to our customers around the world. From taking products to the market, to boosting productivity with the right technology and processes, the work we do is improving the way people work. To get there, we’re building a global and...
-
Implementation Consultant
Há 17 horas
São Paulo, SP, Brasil Accruent Tempo inteiro**Summary**: **Key Responsibilities**: - **System Integration**: Ensure seamless integration between CRM, contact center, and other platforms to drive automation and efficiency in support workflows. - **Platform Optimization**: Analyze and optimize existing omnichannel platforms to improve user experience, response times, and overall support performance. -...
-
Netsuite Implementation Consultant
2 meses atrás
são paulo, Brasil Bring IT Tempo inteiroWe are Bring IT! We are a fast-growing, young, and dynamic professional services company bringing digital transformation to our customers around the world. From taking products to the market to boosting productivity with the right technology and processes, the work we do is improving the way people work. To get there, we’re building a global and diverse...
-
Netsuite Implementation Consultant
2 meses atrás
são paulo, Brasil Bring IT Tempo inteiroWe are Bring IT!We are a fast-growing, young, and dynamic professional services company bringing digital transformation to our customers around the world. From taking products to the market to boosting productivity with the right technology and processes, the work we do is improving the way people work. To get there, we’re building a global and diverse...
-
Services Consultant
2 meses atrás
São Paulo, Brasil Zendesk, Inc. Tempo inteiroJob DescriptionZendesk is at the forefront of Custom Service Software innovation, providing cutting-edge solutions to complex challenges faced by our clients worldwide. We are seeking a seasoned Implementation Consultant to join our Professional Services team. As a Services Consultant at Zendesk, you will play a crucial role in ensuring our customers...
-
Services Consultant
3 semanas atrás
São Paulo, Brasil Zendesk, Inc. Tempo inteiroBy clicking “Apply Now,” I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk’s Candidate Privacy Notice.Job DescriptionZendesk is at the forefront of Custom Service Software innovation, providing cutting-edge solutions to complex challenges faced by our clients worldwide. We are...
-
Services Consultant
3 semanas atrás
São Paulo, Brasil Zendesk, Inc. Tempo inteiroBy clicking “Apply Now,” I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk’s Candidate Privacy Notice.Job DescriptionZendesk is at the forefront of Custom Service Software innovation, providing cutting-edge solutions to complex challenges faced by our clients worldwide. We are...
-
Netsuite Implementation Consultant Lead
6 meses atrás
Sao Paulo, Brasil BringIT Tempo inteiroWe are Bring IT! We are a fast growing, young and dynamic professional services company bringing digital transformation to our customers around the world. From taking products to the market, to boosting productivity with the right technology and processes, the work we do is improving the way people work. To get there, we’re building a global and diverse...
-
Netsuite Implementation Consultant
2 meses atrás
são paulo, Brasil Bring IT Tempo inteiroWe are Bring IT!We are a fast-growing, young, and dynamic professional services company bringing digital transformation to our customers around the world. From taking products to the market to boosting productivity with the right technology and processes, the work we do is improving the way people work. To get there, we’re building a global and diverse...
-
Netsuite Implementation Consultant
2 meses atrás
São Paulo, Brasil Bring IT Tempo inteiroWe are Bring IT!We are a fast-growing, young, and dynamic professional services company bringing digital transformation to our customers around the world. From taking products to the market to boosting productivity with the right technology and processes, the work we do is improving the way people work. To get there, we’re building a global and diverse...