Analista Logãstico
6 meses atrás
DepartmentOperations- LevelExperienced (Individual Contributor)- LocationBrazil - São PauloThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- Responsável pelo acompanhamento dos indicadores de controle de processo, garantindo sua estabilidade e contribuindo para a identificação de possíveis falhas e de pontos de melhoria;
- Garantir que o planejamento operacional seja seguido, fazendo uso dos planos de reação para direcionar o time e garantir que os impactos na cadeia logística sejam minimizados;
- Garantir que os desvios encontrados durante o processo sejam devidamente informados e acompanhar a tratativa dos mesmos, para evitar recorrências;
- Realizar preenchimento e checagem das planilhas operacionais
- Controle operacional nas atividades externas do SoC (Filas, Tempo Interno, Slot de Recebimento, Share, Volume Inbound)
- Realizar o controle operacional nas atividades internas do SoC (Produção, Produtividade, Share, Balanceamento de Estações, Outbound, PA’s, Plano de Reação/Contingência)
**Requirements**:
- Ensino médio completo. Curso técnico/superior será considerado diferencial;
- Conhecimento intermediário em Microsoft Office
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