Mid-level Infrastructure Specialist

Há 1 mês

Sao Paulo, Brasil IBM Tempo inteiro

**Introduction**
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

**Your Role and Responsibilities**
Mid-Level Infrastructure Specialist - 2nd Shift

Our mission in CIO is to create a productive hybrid cloud environment for IBMers. Our strategy is to lead with design and user experience, to engineer the systems that run the business, and to innovate to transform the business.

You will use tools such as the Z console, Tivoli Workload Scheduler (TWS), Jira and ServiceNow. You will receive extensive structured training and have the opportunity to certify on the solutions we support.

A typical day may include:

- Learning new skills and enhancing existing ones through our training plan. Later in your career at IBM you, like all employees, will be required to complete at least 40 hours of training each year, earning badges, certifications and qualifications.
- Working with experienced operators on one or more of the five teams in Operations, monitoring and controlling the operation of the mainframe hardware and software;
- Starting and stopping system tasks, monitoring the system consoles for unusual conditions, and working with the system programming and production control staff to ensure the health and normal operation of the systems;
- Making sure that batch workloads run to completion— without error or delay;
- Analyzing first-level problems for all systems, resolving and routing as appropriate, supporting the systems management processes specific to requirements;
- Attending team standups or cross-functional interactions
- Using IBM’s Slack channels to interact with other colleagues across the company on business, technical and social topics.

TODAS AS NOSSAS VAGAS SÃO ELEGIVEIS PARA PESSOAS COM DEFICIENCIAS OU REABILITADAS.

**Required Technical and Professional Expertise**
Required Professional Expertise:

- Technical background (IT infrastructure and operational systems)
- Previous experience in support environments
- Customer relationship skills
- Degree in an IT area or equivalent experience (computer science, information security, systems analysis, etc.)
- **Availability to work on the 2nd shift (4:00 PM to 1:00 AM), including alternate weekends.**:

- Good communication, teamwork, interest in learning new technologies. Availability to work on a flexible schedule, including night shift and weekends
- **Competence in spoken and written English.**

TODAS AS NOSSAS VAGAS SÃO ELEGIVEIS PARA PESSOAS COM DEFICIENCIAS OU REABILITADAS.

**Preferred Technical and Professional Expertise**
Preferred background:

- Programming Languages: JCL, REXX, Python/YAML, SQL, others would be considered a plus
- Understanding of software architectures or of infrastructure such as X86
- Knowledge of Network technologies
- Experience in working with global teams, with people from several locations.
- Autonomy to work with mínimal supervision, targeting to achieve agreed-upon goals and with innovative mindset.
- zOS concepts - any hands-on experience would be great, but NOT required.

TODAS AS NOSSAS VAGAS SÃO ELEGIVEIS PARA PESSOAS COM DEFICIENCIAS OU REABILITADAS.

**About Business Unit**

The IBM Finance organization is responsible for driving enterprise performance and transformation. We are the financial stewards of IBM, delivering IBM’s financial strategy, developing new business models, and mitigating enterprise risk. Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing.

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM

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