Data Insights Analyst

4 semanas atrás


Sao Paulo, Brasil Shopee Tempo inteiro

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationBrazil - São PauloThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.
- Dive deep into analysis to identify the root cause and problem in the Logistics area
- Find opportunities to improve the logistics experience for Shopee, sellers and buyers
- Uses quantitative analysis to answer strategic questions
- Prepare and participate in recurrent Operations calls, business reviews, Customer Service workshops (to support the improvement plans)
- Pull data from numerous databases (using SQL or Python) and to perform ad-hoc reporting and analysis as needed

**Requirements**:

- Bachelor’s Degree (completed)
- Advanced SQL
- Python is a plus
- Knowledge in Data Viz to get insights from storytelling with Data Studio and Power BI



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