Support Production
6 meses atrás
Curitiba, Brazil
- Tech Hiring
- 3048119
**Job Description**:
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries. We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.
- **
A PROUD HISTORY OF OVER 75 YEARS**:
- ** FY22 REVENUE 10.4 BN USD**:
- ** WE’RE PRESENT IN 66 COUNTRIES**:
- ** OVER 1,400 ACTIVE GLOBAL CLIENT**
**Key Responsibilities**:
- Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement
- Perform technical writing tasks and update documentation
- Develop SRE (Site Reliability Engineer) approach to problems and solutions
- Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns
- Support services before they go live through activities such as system design consulting, capacity planning and launch reviews
- Maintain services once they are live by measuring and monitoring availability, latency and overall system health
- Practice sustainable incident response and blameless postmortems
- Use Captivate and Articulate authoring tools to create instructional design (ID) materials of incidents and postmortems
- Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover
- Work with a global team spread across tech hubs in multiple geographies and time zones
Skills Must have
- 3+ years of Linux experience
- 3+ years experience with Shell script
- 3 years' experience with Oracle PL SQL or SQL
- Advanced English
**Wipro is an egalitarian company that provides employment opportunities to all people by running a selection process that does not consider race, gender, national origin, ancestry, disability, sexual orientation or any other status protected by applicable law**
- Site Reliability Engineering (SRE)
Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.
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