Service Delivery Analyst

2 meses atrás


Jaguariúna SP, Brasil Aggreko, LLC Tempo inteiro

At Aggreko, we provide energy solutions so communities can thrive, and businesses can grow. We bring power, heat, and cooling to customers and communities wherever they need it.

We are hiring a Service Desk Analyst - a role that will help us drive our customers' progress.

Why Aggreko? Here are some of the perks and rewards.
- Competitive salary.
- Medical and dental assistance.
- Life insurance.
- Private pension (optional).
- Employee Assistance Program.
- Wellhub (Gympass).
- Participation in the Aggreko Bonus Plan.
- Culture focused on safety.

What you’ll do:

- Provide 1st line investigation and diagnosis of IT issues and requests, resolve, or escalate as appropriate.
- Monitor issues from start to resolution.
- Carry out preventative maintenance and monitoring work.
- Provide basic training and “how-to” knowledge sharing for business colleagues.
- Work with 3rd parties and other teams within Aggreko’s IT function to provide seamless IT support, facilitate change and introduce new services.
- Contribute to creation and updating of support documentation.
- Setup and configuration of user devices.

We’re experts, which means you’ll have the following skills and experience:

- University degree completed or in progress.
- Advanced English (required for global user support).
- Experience working in a 1st or 2nd level IT support role.
- Collaborative approach to problem solving with team and other technical groups.
- This position is for our 12x36 night shift (20:00 - 08:00 AM). Due to the training period, it is necessary to have two to three weeks of face-to-face training. After that, home office, with occasionally a visit to the company each 2 months, when necessary.

Join us, bring your energy and develop your career.

All our vacancies are also open to people with disabilities.

LI-DN1

LI-Hybrid

Equity, diversity and inclusion at Aggreko

We welcome people from different backgrounds and cultures, and respect people’s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that’s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.



  • São Paulo, SP, Brasil Heidrick & Struggles Tempo inteiro

    Heidrick & Struggles (Nasdaq: HSII) is a premier provider of global leadership advisory and on-demand talent solutions, serving the senior-level talent and consulting needs of the world's top organizations. In our role as trusted leadership advisors, we partner with our clients to develop future-ready leaders and organizations, bringing together our...


  • Jaguariúna, Brasil Lenovo Tempo inteiro

    Description and Requirements Team and Culture Description: Motorola is empowering consumers and enterprises to go beyond the limits of the traditional smartphone, unleashing the power of the mobile device to amplify software experiences. We are looking for a skilled Software and Services Analyst to work on the requirements analysis and support of...

  • Test Analyst

    2 meses atrás


    Jaguariúna, SP, Brasil Aggreko, LLC Tempo inteiro

    We're the global leader in providing energy solutions that help businesses grow and communities thrive. We work as a team and we’re proud of the difference we make to customers, to local communities, and towards a sustainable future for the world. We’re looking for a Test Analyst - a role that will help us drive our customers' progress. Why Aggreko?...

  • Control Tower Analyst

    2 meses atrás


    São Paulo, SP, Brasil DB Schenker Tempo inteiro

    **Ocean & Air Control Tower Analyst - São Paulo** **Job Overview** The Control Tower Analyst integrates information and gathers all the details of the areas involved for the good management of shipments, through operational monitoring and tracking, visibility of all stages of transportation, from planning to delivery. This monitoring must be carried out...


  • São Paulo, SP, Brasil CHS Inc Tempo inteiro

    **ABOUT CHS** Our teams collaborate to provide the products, services, and expertise farmers and cooperatives need to feed a growing population. Whether you're looking for a position in a small town or a big city, in finance or transportation, agriculture or energy, we invite you to explore the opportunities within CHS. **POSITION OVERVIEW** IT has created...

  • Sr Product Analyst

    Há 1 mês


    Jaguariúna, Brasil Lenovo Tempo inteiro

    We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest...

  • Product Management Analyst

    3 semanas atrás


    Jaguariúna, Brasil lenovo Tempo inteiro

    We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest...

  • Test Analyst

    Há 1 mês


    Jaguariúna, Brasil Aggreko, LLC Tempo inteiro

    We're the global leader in providing energy solutions that help businesses grow and communities thrive. We work as a team and we’re proud of the difference we make to customers, to local communities, and towards a sustainable future for the world. We’re looking for a Test Analyst - a role that will help us drive our customers' progress. Why...


  • São Paulo, SP, Brasil Cytiva Tempo inteiro

    **Be part of something altogether life-changing!** Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies. At Cytiva you will be...

  • Test Analyst

    2 meses atrás


    Jaguariúna, Brasil Aggreko, LLC Tempo inteiro

    We're the global leader in providing energy solutions that help businesses grow and communities thrive. We work as a team and we’re proud of the difference we make to customers, to local communities, and towards a sustainable future for the world. We’re looking for a Test Analyst - a role that will help us drive our customers' progress. Why...

  • IT Analyst Iii

    3 meses atrás


    São Paulo, SP, Brasil Santander Tempo inteiro

    IT Analyst III (Desenvolvimento) Country: Brazil **# QUEM SOMOS** A F1RST é o futuro e sua carreira está aqui! Nossa cultura é baseada em “Pessoas, Inovação e Resultados”. ️ Fazemos parte do maior banco Internacional do Brasil, um dos maiores bancos do mundo. Promovendo serviços e experiências para os mais de 60 milhões de clientes de todo...


  • São Paulo, SP, Brasil SAS Tempo inteiro

    : **Cloud Services Delivery Manager - Hybrid** Nice to meet you! We’re the leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a...


  • São Paulo, SP, Brasil Mastercard Tempo inteiro

    Our Purpose - Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build _a sustainable economy_ where everyone can prosper. We support a wide range of digital payments choices, making _transactions secure,_ simple, smart and accessible. Our technology and innovation,...


  • São Paulo, SP, Brasil Cognizant Tempo inteiro

    **Summary**: Manages, Owns & decides multi-service line solutions, final estimation and solution review in order to achieve customer satisfaction and increasing wallet share with the focus on quality, cost and effective client engagement. Orchestrates delivery for a portfolio of accounts and acts as a single point of contact for delivery discussions. Works 2...


  • Santana de Parnaíba, SP, Brasil Equinix Tempo inteiro

    **Who are we?** Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale...

  • Assistente de Delivery

    3 meses atrás


    São Paulo, SP, Brasil GRUPO RÁSCAL RESTAURANTES Tempo inteiro

    Acompanha todos os procedimentos relacionados ao serviço de delivery com objetivo de garantir a qualidade, prazos e satisfação do cliente. Opera os aplicativos de delivery, contata fornecedores e clientes. Gere o serviço de entregas. Realiza atendimento telefônico e via chat. Faz a expedição de pedidos. Acompanha o trajeto do pedido, desde a...

  • Project Analyst

    2 meses atrás


    São Paulo, SP, Brasil Netcracker Tempo inteiro

    **What is in it for you?** At Netcracker, we are all entrepreneurs. This means we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren't micromanaged or left feeling like just another number. The results we achieve are highly visible...

  • Finance Analyst

    3 meses atrás


    São Paulo, SP, Brasil BT Tempo inteiro

    **Finance analyst**: - Job Req ID: 38889- Posting Date: 6 Sep 2024- Function: Finance- Unit: Business- Location: Sao Paulo, Brazil- Salary: CompetitiveTITLE: Finance Analyst Location: São Paulo Flexible Working / Hybrid - Office and Remote combination **Why BT Business** With over 175 years of heritage, BT is now the flagship business brand of BT...


  • São Paulo, SP, Brasil Cognizant Tempo inteiro

    **Job Summary** COGNIZANT IS LOOKING FOR DESKSIDE SUPPORT **Responsibilities** Skills and experience required: - Understanding of Desk side Support duties and process. - Strong understanding of Break-Fix, Service Requests, IMAC, Incident, Problem, - Configuration management and processes within ITIL. - Strong understanding and skills in SLA, KPI...

  • Atendente de Delivery

    2 meses atrás


    São Paulo, SP, Brasil Grupo Ráscal Tempo inteiro

    Acompanha todos os procedimentos relacionados ao serviço de delivery com objetivo de garantir a qualidade, prazos e satisfação do cliente. Opera os aplicativos de delivery, contata fornecedores e clientes. Gere o serviço de entregas. Realiza atendimento telefônico e via chat. Faz a expedição de pedidos. Acompanha o trajeto do pedido, desde a...