Fieldglass Adoption Associate

4 semanas atrás

São Leopoldo RS, Brasil SAP Tempo inteiro

**We help the world run better**

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

**PROCESS IMPROVEMENT**
- Is the SME across the external workforce processes partnering across teams to drive alignment and innovation
- Creates and owns Process documentation for E2E processes
- Ensures operational benefits are driven in relation to External Workforce from product landscape
- Provides process support and guidance as needed across all BAU areas connected to External Workforce Management
- Seeks to ensure Best Run Intelligent Enterprise approach is taken in relation to all processes related to external workforce

**TECHNICAL AND SYSTEM KNOWLEDGE**
- Works with SAP IT and Fieldglass to ensure business centric and strategy relevant solutions are delivered
- Acts as internal expert on SAP Fieldglass
- Team members create and manages release regression testing processes
- Team leads release training process - collaborating with enablement consultant to ensure effective delivery of relevant information to all stakeholders
- Leads SUS survey review and creates a plan to tackle outcomes.

**BUSINESS CONSULTATION AND CHANGE MANAGEMENT**
- Customer focused consultative approach - seeks to understand the business operations and needs, assess impact of change and to deliver effective solutions to the business
- Responsible for managing change procedures - receiving and reviewing change requests through effective evaluation of business needs; prioritisation of change requests including impact and risk assessments and alignment to overall goals and objectives; prepares implementation plans, monitors and reports progress
- Takes a customer centric approach to all activities
- Follows market trends and innovation translating into opportunities to drive value for SAP
- Gathers and documents business needs and articulates them effectively within the change management and governance structures - managing and tracking progress against delivering solutions to the business
- Works with colleagues to monitor adoption using system data and feedback / survey results to identify blockers to adoption

**REQUIRED SKILLS AND EXPERIENCE**
- ** Mandatory experience working with SAP Fieldglass, another Vendor Management System (VMS), or a Managed Service Provider (MSP)**:

- Advanced English (written and verbal) (minimum)
- Strong influencing and communication skills - maturity to interact with senior business leaders in the organization, develop strong relationships and to resolve issues
- Ability to learn and assimilate information quickly
- Customer orientation and ability to execute and get things done to high standards
- Enthusiast, strong work ethic, a positive attitude, and aptitude for collaboration
- Able to set priorities & multi-task
- Ability to listen and take into consideration information from multiple stakeholders
- Strong business acumen with appreciation for how commercial, finance, procurement, HR and compliance topics interact within a large organisation
- Strong analytical and IT skills, as experience of working within a cloud technology environment and understanding of SaaS

**DESIRABLE ADDITIONAL SKILLS & EXPERIENCE**:

- Strong presenting and public speaking skills
- Project management experience
- Experience of working with the workforce or procurement organizations of a multi-national organization and the ability to understand the complexity of such environments
- Working on topics with strong compliance requirements

**Bring out your best**

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 404021 | Work Area: Human Resources | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additi

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