Aps Specialist

2 semanas atrás

Sao Paulo, Brasil BNP Paribas Tempo inteiro

**The Specialist will be responsible for**:
Support to End-Users Applications in Staging Environments

Act in conjunction with Infrastructure and Service-Desk to

keep the Production environment safe and stable

Business relationship with internal stakeholders and Support Vendors relationship management

Collect, assess and design business requirements into IT specifications

Create, keep accurate and publish IT Key Performance

Indicators(KPI) such as: Total vs open Tickets, Projects Status, Number of Critical Bugs

Disaster Recovery TO and RPO
- Support and formalize governance controls and monitoring in adherence to the IT Governance policies and standards

Follow, review and improve local procedures

Support both Internal & External Audits and Committees

Deployment of solutions in staging and production environments

Create project dashboards

Follow-up local and/or overseas development (coding)

**Requirements**:
Higher Education

Advanced English

Knowledge in Cash Management Trade Finance, Supply Chain Finance and Corportate Credit Products

Hands on person with regards to technical topics (versed in SQL DB, windows/linux servers)

Experience in user support and incident management

Familiarity with SQL and Oracle databases, integration platforms, windows server, file exchange platforms

Previous experience in Production support

Ability to work in a team, collaborating with other employees

Strong analytical capacity to understand issues and propose viable solutions

“BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status."

**PRIMARY LOCATION**

**BR-SP-São Paulo**

**JOB TYPE**

**Convencional**

**JOB**

**INFORMATION TECHNOLOGY**

**SCHEDULE**

**Tempo Inteiro**

**REFERENCE**

**BRA000333**

**APPLY**

***
- (REF: BRA000333)***

**(OPENS IN A NEW TAB)

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