User Experience Manager

7 meses atrás

Sao Paulo, Brasil DiDi Global Tempo inteiro

Company Overview:
If you see technology as there to smooth your path in life, our team does too: Your Path, Our Journey.

We believe in people who transform their paths through technology. Technology that connects people who are good at what they do and which practices diversity to create and share those paths that we (as yet) do not even know about. Our journey is in the smile of every talented person who brings revolution to the world from Brazil - whether with in-app transportation (99) or digital payments (99Pay).

To make life easier for millions of people every day, we are in the driving seat as part of DiDi Chuxing, the world's largest transport, and convenient platform. And so, we can say, with great pride, that we are pioneers in creating solutions, starting in Brazil, that grow in scale and have positive impacts in a range of other countries.

Whether creating projects from scratch or continually improving our solutions, we like challenges that give us butterflies, and that's why we work with intensity, at a fast pace, with respect, collaboration, and partnership. On this journey, we also create learning and strengthen ourselves in diversity as a fundamental aspect that makes us stand out for our growth day after day.

Team Overview:
We are looking for an individual with strong operational and analytical skills to improve User Experience, as a lever to drive demand growth. In this role, you will be encouraged to work cross-functionally in different projects, analyze problems, propose solutions and work with key stakeholders to build tech to improve our experience. This is a key position that can make a big impact on the business by improving user journey in the app.

Role Responsibilities:

- Lead main strategic projects and their team
- Take big-picture problems and break them into meaningful steps to develop and optimize processes
- Leverage strong execution and implementation skills to make project plans a reality
- Complete core analyses and processes, ensuring they run efficiently
- Understand risks and opportunities and generate actionable recommendations that consider the business context and minimize the materialization of issues
- Build and maintain positive working relationships with cross-functional teams and partners

Role Qualifications:

- have excellent analytical and strategy thinking skills, be able to break down complex business problems into projects involving multiple areas and features
- have empathy for the users and be passionate about solving their problems
- have strong analytical skills to use data to support your arguments.
- have an ownership mindset being responsible for the delivery and results of projects
- have excellent communication and influential skills to interact with internal and external stakeholders.
- are comfortable with quantitative analysis and fluent in Excel and Google Suite.
- are able to communicate in English is mandatory (Constant interactions with English-speaking teams in Brazil and China).
- have SQL, A/B Testing, and design-thinking process knowledge will be the differential for your success

EEO Statement:

- We create customer value - We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
- We are data-driven - We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
- We believe in Win-win Collaboration - Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
- We believe in integrity - Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
- We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
- We believe in Diversity and Inclusion - Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

**Diversity & Inclusion**

Diversity is not a vision of the future or something we wish to have one day, it is a non-negotiable value of who we are.

We practice inclusion, plurality, and respect. And we count on the governance of the Diversity Committee, which works together with HR, leadership and identity groups - 99Adapta, 99Afro, 99Cores, 99Mulheres, and 99Mamães. This part of our journey has been written, there remains a long road before us.

We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).

  • Sr User Experience Analyst

    2 semanas atrás

    Sao Paulo, Brasil Oitchau Tempo inteiro

    We are looking for an experienced UX specialist who enjoys working on complex products in a fast-paced and challenging environment to join our amazing and talented product team. **Responsibilities**: - Create simple, intuitive experiences in a space that has complex rules and workflows. - Create detailed flows, wireframes, and prototypes - Create and drive...

  • User Experience Designer

    7 meses atrás

    Sao Paulo, Brasil GigXR Tempo inteiro

    About the job User Experience Designer **User Experience Designer Extended Reality, Mobile and Web Applications** GigXRs current customers are medical and nursing schools, hospitals and universities. GigXR currently has partnerships with leading institutions, including Cambridge University Hospitals, Northwest Permanente and University of Michigan to build...

  • End User Product Manager

    7 meses atrás

    Sao Paulo, Brasil Top Remote Talent Tempo inteiro

    The American product company operating in the field of home improvement services is seeking an experienced End User Product Manager to join their product team! As a Product Manager, you will be responsible for designing and delivering the end user features of their product, ensuring that they meet the needs of the customers and align with the company's...

  • User Experience Specialist

    Há 1 mês

    São Paulo, São Paulo, Brasil INDI Staffing Services Tempo inteiro

    At INDI Staffing Services, we partner with top software development companies to deliver innovative solutions. Our client, a leading Americas-based company, offers a 100% remote work environment that fosters collaboration, flexibility, and growth opportunities.About the Role:We are seeking a highly skilled User Experience Specialist to join our Development...

  • Accessibility User Experience Researcher, People

    1 dia atrás

    Sao Paulo, Brasil Google Tempo inteiro

    Please provide documentation that attest your disability. Please merge it in your resume PDF. **In-office locations: São Paulo, State of São Paulo, Brazil.** **Remote location(s): Brazil.** Minimum qualifications: - Bachelor's degree in Human-Computer Interaction, Anthropology, Psychology, Computer Science, or Behavioral Economics or equivalent practical...

  • Product Manager, User Protection

    7 meses atrás

    Sao Paulo, Brasil Google Tempo inteiro

    **Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 4 years of experience in product management, product consulting, co-founder, or a related technical role. - 2 years of experience building and shipping technical products. **Preferred qualifications**: - Master's degree in a technology or business related field. - 4...

  • Product Manager I, User Protection

    7 meses atrás

    Sao Paulo, Brasil Google Tempo inteiro

    **Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 2 years of experience in product management, consulting, co-founder or related technical role. - 1 year of experience building and shipping technical products.- 1 year of experience in software development.**Preferred qualifications**: - Master's degree in Technology or...

  • Latam User Insights

    Há 7 dias

    Sao Paulo, Brasil Uber Tempo inteiro

    In Central Operations, we develop and operationalize strategies that help us achieve our business goals. We work at scale across regions on key challenges and initiatives to deliver value and phenomenal experiences to our users and team members. **About the Role**: The **LatAm User Insights & Experience Lead** role is a seasoned strategic leader...

  • Product Manager, User Protection, Core Privacy

    6 meses atrás

    Sao Paulo, Brasil Google Tempo inteiro

    **Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 2 years of experience in product management, consulting, co-founder or related technical role. - 1 year of experience building and shipping technical products. **Preferred qualifications**: - Master's degree in a technology or business related field. - 4 years of...

  • User Experience Specialist

    Há 5 dias

    Sao Paulo, Brasil TikTok Tempo inteiro

    Responsible for creator operations and management, manage creator communities and assist in developing strategies to improve creator activeness and performance; Support in generating user guidance material, host webinars and events to educate the creators about the platform and benefits; Gather creators' feedback through various channels and continue to...

  • Experience Design Manager

    6 meses atrás

    Sao Paulo, Brasil Ashoka Tempo inteiro

    About Ashoka - Ashoka invests in people who see the world not as it is, but as it could be; who seek to change a broken system instead of letting it continue. We call them social entrepreneurs, and over the past 35 years, we have supported more than 3,800 Ashoka Fellows as leading social entrepreneurs in 70 countries. Our work is based on a fundamental...

  • End User Services Manager Latam

    Há 7 dias

    Sao Paulo, Brasil Johnson & Johnson Tempo inteiro

    Johnson & Johnson is currently recruiting the End User Services Manager LATAM (New Consumer Health Company). This position is located in São José dos Campos, Brazil. Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative ideas, products...

  • User Experience Designer

    7 meses atrás

    Sao Paulo, Brasil Globant Tempo inteiro

    **We are a digitally native technology services company where innovation, design and engineering meet scale. We use some of the latest technologies in the digital and cognitive field to empower organizations in every aspect.** **Right now, we are looking for User Experience Designers to join our Design Studio! This Studio focuses on bringing quality,...

  • User Experience and Service Designer

    2 meses atrás

    São Paulo, São Paulo, Brasil Kpit Technologies Gmbh Tempo inteiro

    **Job Summary**:We are seeking a talented User Experience and Service Designer to join our team at Kpit Technologies Gmbh. As a key member of our design team, you will be responsible for creating professional and technical User Acceptance Test Scripts (UX Scenarios) based on existing User Stories and IT/Business/design materials.**Key...

  • Senior Manager

    7 meses atrás

    Sao Paulo, Brasil RedCloud Technologies Tempo inteiro

    **About RedCloud** In a $31tn FMCG market, with over 1 million manufacturers, 20m distributors and wholesalers and over 500m independent retailers, less than 3% of the B2B trading is currently done online. Our mission is to grow global online commerce for the world's small businesses by removing the barriers to online trading. Currently, due to antiquated...

  • Manager, Cloud Customer Experience

    7 meses atrás

    Sao Paulo, Brasil SAS Tempo inteiro

    : **Manager, Cloud Customer Experience Technical Hybrid** **Nice to meet you!** We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're...

  • User Experience Design Expert

    3 semanas atrás

    São Paulo, São Paulo, Brasil Indi Staffing Services Tempo inteiro

    About the RoleIndi Staffing Services is seeking a highly skilled User Experience Design Expert to join its Development team. As a key member of the team, you will play a crucial role in designing and delivering high-quality digital products that exceed customer expectations.The ideal candidate will have 6+ years of experience working as a developer and 5+...

  • UX Designer, Shopping Experience

    Há 7 dias

    Sao Paulo, Brasil Amzn Servicos de Varejo do Bra Tempo inteiro

    Proficiency in Adobe Creative Suite and similar design tools. - Knowledge of information architecture, usability, UI and UX design. - Experience in analyzing insights including quantitative data and site metrics, customer feedback, and usability findings - Experience defining and evolving branding, and brand guidelines. Job summary Amazon is an equal...

  • Product Manager

    9 meses atrás

    Sao Paulo, Brasil KPIT Technologies GmbH Tempo inteiro

    **Job Summary**: As Product Manager of Automotive Management Services within the Software organization, you will be responsible for maximizing the value of your product by communicating the business value, vision and product roadmap. You will be collaborating closely with business stakeholders, users and other product managers to ensure the platform supports...

  • Senior User Experience Designer for Digital Product Innovation

    3 semanas atrás

    São Paulo, São Paulo, Brasil Supersummary Tempo inteiro

    Company OverviewAt Supersummary, we've built a market and user research process that has driven rapid growth through well-informed product design. We are looking for a talented Senior Product Designer to continue promoting success by enhancing the user experience.Job DescriptionWe are seeking a skilled Junior Product Designer to accelerate our pace of...