Customer Experience Analys
3 meses atrás
Job: Customer Experience Analyst (GSDN)
As a Customer Experience Analyst (GSDN) at Simplus a 1WorldSync, responsibilities include the following:
**Desired Skills and Experience**:
***
- Acting in Onboarding and Support processes for customers and partners.
- Leading the implementation of Pilot projects.
- Engaging those involved in understanding and using it through presentations and training.
- Bridging the gap with the Simplus 1WorldSync global team to exchange learning and best practices.
- Monitoring solution usage to ensure customers get the most out of the contracted solution.
Language Requirement
Advanced English and Spanish required.
**Why a 1WorldSync?**
- We are the first and only technology company in Brazil specializing in the automation of the complete product registry, which employs digital transformation in the entire consumer ecosystem. We foster business between industries and retailers across South America._
- Simplus offers much more than qualified registration: it captures, validates and distributes more than 160 information and images of products with quality assurance for physical and digital sales channels. It is a platform prepared for product launches, anticipation of the sales cycle and centralized portfolio management._
- We connect industries and retailers across the country with product information and images to meet the demands of digital transformation and increase the efficiency of different processes in both retail and industry._
-
Customer Experience Analys
4 semanas atrás
Joinville, Brasil 1WorldSync Tempo inteiroJob: Customer Experience Analyst (GSDN) As a Customer Experience Analyst (GSDN) at Simplus a 1WorldSync, responsibilities include the following: Conduct and align the main expectations of LATAM customers regarding the use of the Content Cast, IM or Power Reviews solution, guide the customer in using the systems and apply online training. Acting in Onboarding...
-
Customer Experience Analyst
6 meses atrás
Joinville, Brasil 1WorldSync Tempo inteiroAs an Customer Success Analyst - at Simplus a 1WorldSync, responsibilities include the following: - Support the management of Simplus customer success areas with the implementation and monitoring of KPIs; - Control conversion rates at all stages of the customer relationship process; - Participate in the creation and execution of management processes; -...
-
Gerente de Customer Experience
6 meses atrás
Joinville, Brasil WAP Tempo inteiro**Nível**: Gerente **Cursos de**: Marketing,Design,Jornalismo,Publicidade e Propaganda **Escolaridade**: Graduação - Completo **Jornada de trabalho**: Segunda á sexta-feira 07h30 ás 17h18 Disponibilidade para home-office **Benefícios**: Plano de saúde, Plano odontológico, Vale alimentação, Refeição no local, Transporte fretado, Bonificação...
-
Tech Expert
3 semanas atrás
Joinville, Santa Catarina, Brasil BairesDev Tempo inteiroAt BairesDev, a leader in global technology projects, our diverse team of top 1% tech talent works remotely on impactful roles worldwide.We're seeking a skilled Next.js developer to join our Engineering team in a full-service global customer experience and commerce agency. What You'll Do: Develop high-quality software and web applications.Analyze and...
-
Customer Support Specialist
4 semanas atrás
Joinville, Santa Catarina, Brasil SupportYourApp Tempo inteiroUnlock Your Potential as a Customer Support SpecialistAre you passionate about delivering exceptional customer experiences? Do you have a knack for resolving complex technical issues?We're seeking a highly skilled Customer Support Specialist to join our team at SupportYourApp. As a key member of our support team, you'll be responsible for providing top-notch...
-
Customer Support Specialist
3 semanas atrás
Joinville, Santa Catarina, Brasil SupportYourApp Tempo inteiroUnlock Your Potential in a Multicultural EnvironmentAt SupportYourApp, we're passionate about providing exceptional customer and technical support to our clients worldwide. As a Customer Support Specialist, you'll be part of our global team, working with diverse clients and colleagues, and thriving in a dynamic, remote work environment.Your Key...
-
Estágio em Customer Success
5 meses atrás
Joinville, Brasil ZOPU Tempo inteiroEstamos em busca de uma pessoa para estagiar na área de Customer Success, integrar nossa equipe e participar ativamente da gestão do relacionamento com a carteira de clientes da empresa. Você será peça fundamental para garantir que nossos clientes alcancem o máximo de sucesso possível ao utilizar nossos produtos e serviços. **Principais...
-
Customer Service Representative
Há 1 mês
Joinville, Santa Catarina, Brasil Group Trucks Operations Tempo inteiroAt Group Trucks Operations, we're seeking a skilled Customer Service Representative to join our team. As a key member of our logistics support team, you'll play a vital role in ensuring the smooth operation of our transportation network.**Key Responsibilities:**Identify solutions and coordinate with clients to meet their emergency request needs.Execute...
-
(fluent German
3 semanas atrás
Joinville, Brasil SupportYourApp Tempo inteiroPassionate about the world of tech? What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging...
-
(fluent German
2 meses atrás
Joinville, Brasil SupportYourApp Tempo inteiroPassionate about the world of tech?What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...
-
Joinville, Santa Catarina, Brasil Busscar Tempo inteiroJob Title: Software EngineerWe are seeking an experienced Software Engineer to join our team. Your primary responsibility will be to design and develop software applications using a variety of programming languages and technologies.**Key Responsibilities:*** Design and develop software applications using a variety of programming languages and technologies*...
-
Analista de Onboarding Customer Success
5 meses atrás
Joinville, Brasil Vagas, empregos, oportunidades Tempo inteiroComo **Analista de Onboarding**, você será responsável por garantir uma experiência de início de uso eficaz e personalizada para nossos clientes. Sua missão é estabelecer uma conexão forte entre a empresa e o cliente, entendendo seus desafios e fornecendo orientação das melhores práticas para que eles possam aproveitar ao máximo nossos produtos e...
-
Telemarketing Operator
8 meses atrás
Joinville, Brasil Slaviero Benefits Informatica Tempo inteiroRequirement: Experience in CALL CENTER required. **Do our values make sense to you?**: We believe that the diversity of talents with different histories, backgrounds, experiences and skills will help us to deliver the best experience for our customers.
-
Analista de Customer Success
5 meses atrás
Joinville, Brasil Vagas, empregos, oportunidades Tempo inteiroComo Analista Customer Success - Implementação**, **você irá gerenciar uma carteira de contadores parceiros, com o objetivo de engajar e implantar as licenças Conta Azul Pro contratadas através da fórmula de aceleração digital. **SOBRE A CONTA AZUL** A Conta Azul é movida pela crença que todo empreendedor merece ter sucesso. Apesar do dia a dia...
-
Assistente de Customer Experience Jr
6 meses atrás
Joinville, Brasil Wap-Freso Tempo inteiro**Nível**: Assistente **Escolaridade**: Ensino médio - Completo **Tipo de contrato**: CLT **Jornada de trabalho**: Segunda a sexta-feira das 07:30 às 17:18 **Benefícios**: Transporte fretado, Vale alimentação, Plano de saúde, Plano odontológico, Alimentação na Empresa, Day Off, Bonificação por resultado **Responsabilidades da posição**: A...
-
Analista de Customer Experience
5 meses atrás
Joinville, Brasil Clube Candeias Tempo inteiroSeja parte da equipe de sucesso do Clube Candeias! Parabéns! Você está prestes a dar um passo rumo a uma carreira emocionante no Clube Candeias, onde a diversão e o profissionalismo caminham lado a lado. Se você é uma pessoa apaixonada por turismo, hospitalidade e busca fazer a diferença na vida de milhares de pessoas, esta é a sua...
-
Assistente de Customer Experience Jr
5 meses atrás
Joinville, Brasil WAP Tempo inteiro**Nível**: Júnior **Cursos de**: Administração,Gestão comercial,Processos Gerenciais **Escolaridade**: Graduação - Completo **Tipo de contrato**: CLT **Jornada de trabalho**: Escala de revezamento 5x2, disponível nos seguintes horários: 07h30 às 17h18 (1 hora de intervalo)14h27 às 00:00 (1 hora de intervalo)23h36 às 07h38 (1 hora de...
-
Analista de Customer Success
6 meses atrás
Joinville, Brasil Vagas, empregos, oportunidades Tempo inteiroComo **Analista de Customer Success - Retenção,** você irá atuar com atendimento ativo, apoiando o cliente no uso do ERP, engajando e garantindo a retenção. **SOBRE A CONTA AZUL** A Conta Azul é movida pela crença que todo empreendedor merece ter sucesso. Apesar do dia a dia cheio de responsabilidades, queremos que todo dono de um pequeno negócio...
-
Inbound Sales Representative
6 meses atrás
Joinville, Brasil LatamCent Tempo inteiroWe are searching for a Bilingual Inbound Sales Representative who can tackle the demand from our products! **Responsibilities**: - ** Inbound Call Handling**: Efficiently manage inbound sales calls, understanding customer needs and providing detailed information on R3TRACTs products and services. - ** Proposal Preparation**: Assist in preparing accurate...
-
Apprentice (Brazil Apprentice Minor Project
6 meses atrás
Joinville, Brasil 1WorldSync Tempo inteiroJob: Apprentice (Customer Experience) As an Apprentice - at Simplus a 1WorldSync, responsibilities include the following: - Assist in customer files in the Simplus system - Forward the service to the correct support person - Internal customer service - Support training in the area, sending invitations Desired Skills and Experience: - Without...