Empregos atuais relacionados a Middleware Technical Account Manager - Sao Paulo - Red Hat Software
-
Senior Middleware Technical Account Manager
3 meses atrás
Sao Paulo, Brasil Red Hat Software Tempo inteiroAbout the job: The Red Hat services team is looking for an experienced software engineer to join us as a Red Hat Middleware technical account manager in Brasilia, Brazil. You will act proactively, with a critical eye on the customer environment providing information and insights to facilitate the adoption of the technologies, keeping the environment...
-
Technical Account Manager
4 meses atrás
Sao Paulo, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiroExperience scripting or coding - Experience communicating effectively with senior leadership Are you someone that can make a huge impact on Amazon's ability to support our business growth? Are you equally comfortable digging in to business and technical issues as drilling into metrics to solve a customer problem? Then this is the position for you. We are...
-
Technical Account Manager
Há 12 horas
São Paulo, São Paulo, Brasil Fortinet Tempo inteiroJob Title: Technical Account MgmtAbout the Role:We are seeking a highly skilled Technical Account Manager to join our team at Fortinet. As a Technical Account Manager, you will be responsible for building and maintaining long-term relationships with our customers, providing guidance to a team of Technical Account Managers and Advanced Support Engineers, and...
-
Technical Account Manager
1 semana atrás
São Paulo, São Paulo, Brasil Sgf Global Tempo inteiroAbout the RoleSgf Global is seeking a highly skilled Technical Account Manager to join our team. As a Technical Account Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their technical needs are met, and driving business growth.Key ResponsibilitiesDevelop and execute strategic plans to drive...
-
Platform Technical Account Manager
3 meses atrás
Sao Paulo, Brasil Red Hat Software Tempo inteiroAbout the job: The Red Hat Global Customer Success team is looking for an experienced, enterprise-level engineer to join us as a Technical Account Manager preferably in Sao Paulo, Brazil. In this role, you will work with a small set of key enterprise customers to provide architectural guidance and implementation advice for the Red Hat Infrastructure and...
-
Manager, Technical Account Management Practices
4 meses atrás
Sao Paulo, Brasil Red Hat Software Tempo inteiroAbout the job: The Red Hat Services team is looking for a Manager to join us in any of our office locations in São Paulo, Brazil. In this role, you will manage a team of Technical Account Managers who focus on customer success, product adoption and supporting the subscription renewals. You'll work with your peers around the world to guide initiatives and...
-
Technical Account Manager
3 meses atrás
Sao Paulo, Brasil Meta Tempo inteiroBusiness Support Engineering (BSE) team’s mission is to deliver value for customers by providing strategic, personalized, and proactive technical support across Meta product priorities.BSE is building a world-class enterprise support organization focused on the success of businesses leveraging our suite of Meta products. We strive to deliver service...
-
Technical Account Manager
1 semana atrás
São Paulo, São Paulo, Brasil Fortinet Tempo inteiroJob Title: Technical Account MgmtAs a seasoned Advanced Support Manager, you will be responsible for building and maintaining long-term relationships with our customers, while providing guidance to a team of Technical Account Managers and Advanced Support Engineers.This role requires a unique blend of management skills to oversee day-to-day operations, as...
-
Technical Account Manager
1 dia atrás
São Paulo, São Paulo, Brasil SGF Global Tempo inteiroJob SummaryWe are seeking a highly skilled Technical Account Manager to join our team at SGF Global. As a Technical Account Manager, you will be responsible for ensuring high levels of customer satisfaction for your assigned customer accounts.Key ResponsibilitiesProvide detailed reviews of service disruptions and metricsAnalyze and present impactful data and...
-
Technical Account Manager
3 meses atrás
Sao Paulo, Brasil Qualtrics Tempo inteiroAt Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination,...
-
Technical Account Manager
2 semanas atrás
São Paulo, São Paulo, Brasil Qualtrics Tempo inteiroAbout the RoleWe are seeking a highly experienced Technical Account Manager to join our team at Qualtrics. As a Technical Account Manager, you will play a critical role in providing white-glove support to our largest customers, helping them to unlock the full potential of our platform.Key ResponsibilitiesPartner with XM Success Managers to prioritize and...
-
Senior Technical Account Manager
3 semanas atrás
São Paulo, São Paulo, Brasil Fortinet Tempo inteiroPosition Overview:As a Senior Technical Account Manager at Fortinet, you will play a pivotal role in fostering and sustaining enduring relationships with our clientele. Your leadership will guide a dedicated team of Technical Account Managers and Advanced Support Engineers.This role demands a blend of managerial expertise for daily team oversight and...
-
Technical Account Manager
Há 2 dias
São Paulo, São Paulo, Brasil SGF Global Tempo inteiroJob DescriptionWe are seeking a skilled Technical Account Manager to join our team at SGF Global.The ideal candidate will be a local professional who can work onsite or at least visit the office twice a week.Key Responsibilities:Develop and maintain strong relationships with clients and stakeholders.Provide technical expertise and support to ensure seamless...
-
Senior Openshift Technical Account Manager
4 meses atrás
Sao Paulo, Brasil Red Hat Software Tempo inteiroAbout the job: Red Hat's Global Customer Success team is looking for an experienced, enterprise-level engineer to join us as an OpenShift Technical Account Manager in Brazil. In this role, you will work with a small set of key enterprise customers to provide architectural guidance and implementation advice for the Red Hat OpenShift Container Platform to meet...
-
Technical Account Manager
3 meses atrás
Sao Paulo, Brasil UiPath Tempo inteiroLife at UiPath: The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving,...
-
Technical Account Manager
3 meses atrás
Sao Paulo, Brasil Rocket.Chat Tempo inteiro**This is a remote job for applicants in Brazil.** We're looking for a Technical Account Manager to play a vital role in ensuring our customers are successful in taking full advantage of their investment in Rocket.Chat. You will be responsible for providing hands-on, in-depth technical and product expertise to our customers and partner organizations. You...
-
Technical Account Manager
2 semanas atrás
São Paulo, São Paulo, Brasil Adlook Tempo inteiroJob Description**About the Role**We are seeking a highly skilled Technical Account Manager to join our team at Adlook. As a Technical Account Manager, you will be responsible for leading the resolution of complex campaign performance issues, overseeing campaign pacing and delivery, and developing high-level relationships with clients across Europe.Key...
-
Technical Account Manager
4 meses atrás
Sao Paulo, Brasil UiPath Tempo inteiroLife at UiPath: The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving,...
-
Technical Account Manager
2 semanas atrás
São Paulo, São Paulo, Brasil Fortinet Tempo inteiroJob DescriptionAs a seasoned professional in the field of technical support, you will be responsible for building and maintaining long-term relationships with our customers, as well as providing guidance to a team of Technical Account Managers and Advanced Support Engineers.This position requires a unique blend of management skills to carry out day-to-day...
-
Operations Account Manager
5 meses atrás
Sao Paulo, Brasil WebBeds Tempo inteiro**Drive excellence in client management - become our Operations Account Manager**: **J**ob Title**:Operations Account Manager **Department**:Customer Services **Location (primary)**:Sao Paolo, Brasil; Orlando, USA **In this role you will** Reporting to the Head of Global Operations Account Management, the Account Manager is a point of contact for...
Middleware Technical Account Manager
5 meses atrás
About the job:
The Red Hat services team is looking for an experienced software engineer to join us as a Red Hat Middleware technical account manager in Brasilia. In this role, you will provide architectural guidance and implementation consulting to customers for the Red Hat Middleware solutions portfolio.
You will act proactively, with a critical eye on the customer environment providing information and insights to facilitate the adoption of the technologies, keeping the environment supported, understanding customer objectives and priorities increasing customer loyalty, understanding IT infrastructure, internal processes and business needs, facilitating collaboration with other vendors and advocating for customers.
What you will do:
- Develop relationships with key business and IT stakeholders and become a guide on a customer's implementation by understanding their top business goals and priorities.- Help customers achieve their business goals and outcomes by providing recommendations that will benefit customers' ongoing usage of Red Hat’s technologies.- Attain Trusted Advisor status with both key business and technical decision makers.- Lead Technical Health Reviews and provide relevant technical recommendations on solutions and enhancements specific to customers' business needs.- In support of the Customer Success Strategy and Success Manager, monitor and identify trends in Red Hat adoption and utilization, Success Plan adoption and utilization, providing guidance as part of Quarterly Success reviews.- Proactive liaison and focal point into Red Hat Technology and Product teams and Technical Support Team, to address product feature/technical hurdles.- Provide proactive Communications in the event of a service degradation or disruption.- Participate in issues and act as an advocate for customers during the triage and resolution of high severity cases, driving business reliability and customer satisfaction.- Provide executive level summary status reports both internally and to the customer for all high severity cases.- Collaborate with internal teams to improve customer satisfaction and reduce renewal risk.- Foster existing unused product capabilities/functionality that could help customer's business.- Serve as the customer advocate within Red Hat- Travel regionally to visit customers occasionally
What you will bring:
- 5+ years of professional Java coding and development experience-
- Hands-on experience with middleware technologies like Red Hat JBoss EAP, Kafka, API Management, Quarkus, Red Hat Single Sign On and Red Hat OpenShift- Hands-on experience with messaging and streaming platforms- Experience in a support, development, engineering, or quality assurance organization- Ability to take ownership of issues while maintaining a high level of detail- Outstanding written and verbal communications skills- Ability to manage and grow existing enterprise customer and partner relationships by delivering high-quality support- Knowledge of JEE platform and experience working on large-scale enterprise Java projects is preferred- Experience with business logic and Platform-as-a-Service (PaaS) cloud solutions would be a huge plus- Bachelor's degree in a technology-related discipline (computer science or engineering is preferred)
LI-FV1
