Connected Vehicles

1 semana atrás

Sao Paulo, Brasil General Motors Tempo inteiro

**Job Description**:
**Hybrid**:Work physically at General Motors 3 times per week (TUE-THU)

**Role**:
We are seeking customer-focused professionals to join our Connected Vehicles team at General Motors (OnStar team). As a crucial part of our mission, these positions offer a unique opportunity to shape the customer experience in an innovative and dynamic environment. Join us to be part of the connected car revolution and make a difference in the future of mobility

**Main responsibilities are**:

- Handle end-to-end OnStar Tickets (tickets raised via Call Center to solve customer complaints) and act proactively to avoid customer impact.
- Monitoring OnStar service´s health in general.
- Daily vehicle transactional activities monitoring, driving performance improvements via changes to the Hardware/Wireless Network/BackOffice.
- Manage interactions with other OnStar areas (for ex. Call Center and Carrier Teams).
- The role demands a professional to be part of a rotational basis schedule “On Call” (24x7 accessibility via phone).

**Additional Job Description**:
**Qualifications and Skills (mandatory)**:

- Complete graduation, desirable in areas such as Engineering, Statistics, Computer Science or related.
- Fluent English communication skills (speak/listen/read/write)
- SQL and data extraction / preparation.
- Power BI knowledge (and others BI tools desirable) and overview data visualization.
- Analytical thinking.
- Problem resolution end-to-end capability.
- Strong customer focus (responding tickets daily basis).
- Ability to understand critical business requirements and their technical implications on IT Systems and interfaces.
- Ability to identify repetitive tasks and make them automated processes & routines.
- Monitors & dashboards´ daily continuous improvement.

**Preferred Qualifications**:

- Basic Spanish communication skills.
- Experience in Hadoop, Microsoft Azure and Python would be considered a differential.
- Experience working with Telecom industry: Equipment/software vendors, Carriers (Cellular services providers),
- Knowledge of Celular telecomunication technologies (3G, 4G LTE, VoLTE).
- Automotive industry.

**About GM**:
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

**Why Join Us**:
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

**Diversity Information**:
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.

  • Connected Vehicle

    Há 1 mês

    Sao Paulo, Brasil Cognizant Tempo inteiro

    OffBoard Test EngineerApply your talent and skills to help leading companies improve everyday life. Who We Are Cognizant (Nasdaq-100: CTSH) engineers' modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we are improving everyday life. See how...

  • Connected Vehicle

    1 semana atrás

    Sao Paulo, Brasil Cognizant Tempo inteiro

    OffBoard Test EngineerApply your talent and skills to help leading companies improve everyday life. Who We Are Cognizant (Nasdaq-100: CTSH) engineers' modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we are improving everyday life. See how...

  • Connected Vehicle

    3 semanas atrás

    Sao Paulo, Brasil Cognizant Tempo inteiro

    OffBoard Test EngineerApply your talent and skills to help leading companies improve everyday life. Who We Are Cognizant (Nasdaq-100: CTSH) engineers' modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we are improving everyday life. See how...

  • Connected Vehicle

    4 semanas atrás

    Sao Paulo, Brasil Cognizant Tempo inteiro

    OffBoard Test Engineer Apply your talent and skills to help leading companies improve everyday life. Who We Are Cognizant (Nasdaq-100: CTSH) engineers' modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we are improving everyday life....

  • Connected Vehicle

    Há 1 mês

    Sao Paulo, Brasil Cognizant Tempo inteiro

    OffBoard Test Engineer Apply your talent and skills to help leading companies improve everyday life. Who We Are Cognizant (Nasdaq-100: CTSH) engineers' modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we are improving everyday life....

  • Connected Vehicle

    1 semana atrás

    Sao Paulo, Brasil Cognizant Tempo inteiro

    OffBoard Test Engineer Apply your talent and skills to help leading companies improve everyday life. Who We Are Cognizant (Nasdaq-100: CTSH) engineers' modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we are improving everyday life....

  • Connected Vehicle

    Há 1 mês

    Sao Paulo, Sao Paulo, Brazil Cognizant Tempo inteiro

    OffBoard Test EngineerApply your talent and skills to help leading companies improve everyday life. Who We Are Cognizant (Nasdaq-100: CTSH) engineers' modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we are improving everyday life. See how...

  • Connected Vehicle

    1 semana atrás

    Sao Paulo, Sao Paulo, Brazil Cognizant Tempo inteiro

    OffBoard Test EngineerApply your talent and skills to help leading companies improve everyday life. Who We Are Cognizant (Nasdaq-100: CTSH) engineers' modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we are improving everyday life. See how...

  • Connected Vehicles

    Há 5 dias

    São Paulo, São Paulo, Brasil General Motors Tempo inteiro

    Job Description:Hybrid:Work physically at General Motors 3 times per week (TUE-THU)Role:We are seeking customer-focused professionals to join our Connected Vehicles team at General Motors (OnStar team). As a crucial part of our mission, these positions offer a unique opportunity to shape the customer experience in an innovative and dynamic environment. Join...

  • Sr. Connected Vehicle Analyst

    Há 4 dias

    Sao Paulo, Brasil General Motors Tempo inteiro

    **Job Description**: We are seeking customer-focused professionals to join our Connected Vehicles team at General Motors (OnStar team). As a crucial part of our mission, these positions offer a unique opportunity to shape the customer experience in an innovative and dynamic environment. Join us to be part of the connected car revolution and make a difference...

  • Sr. Connected Vehicle Analyst

    Há 4 dias

    São Paulo, São Paulo, Brasil General Motors Tempo inteiro

    Job Description:We are seeking customer-focused professionals to join our Connected Vehicles team at General Motors (OnStar team). As a crucial part of our mission, these positions offer a unique opportunity to shape the customer experience in an innovative and dynamic environment.Join us to be part of the connected car revolution and make a difference in...

  • Function Developer/Tester

    Há 5 dias

    Sao Paulo, Brasil KPIT Tempo inteiro

    We KPIT ( are a global technologies company specializing in CASE (Connected, Autonomous, Shared, Electric) domains. Systems and Software in Electric & Conventional Powertrain, Autonomous Driving & ADAS, Digital Connected Solutions, Connected Vehicles, Vehicle Diagnostics, and Vehicle Networks.Join the leading software development and integration team...

  • Test Validation Engineer

    Há 5 dias

    Sao Paulo, Brasil KPIT Tempo inteiro

    We KPIT ( are a global technologies company specializing in CASE (Connected, Autonomous, Shared, Electric) domains. Systems and Software in Electric & Conventional Powertrain, Autonomous Driving & ADAS, Digital Connected Solutions, Connected Vehicles, Vehicle Diagnostics, and Vehicle Networks.Join the leading software development and integration team...

  • Test Manager

    Há 5 dias

    São Paulo, Brasil KPIT Tempo inteiro

    We KPIT ( are a global technologies company specializing in CASE (Connected, Autonomous, Shared, Electric) domains. Systems and Software in Electric & Conventional Powertrain, Autonomous Driving & ADAS, Digital Connected Solutions, Connected Vehicles, Vehicle Diagnostics, and Vehicle Networks.Join the leading software development and integration team...

  • Function Developer/Tester

    Há 3 dias

    São Paulo, Brasil KPIT Tempo inteiro

    WeKPIT (are a global technologies company specializing inCASE (Connected, Autonomous, Shared, Electric)domains. Systems and Software in Electric & Conventional Powertrain, Autonomous Driving & ADAS, Digital Connected Solutions, Connected Vehicles, Vehicle Diagnostics, and Vehicle Networks.Join the leading software development and integration team helping...

  • Test Manager

    Há 5 dias

    São Paulo, Brasil KPIT Tempo inteiro

    WeKPIT (are a global technologies company specializing inCASE (Connected, Autonomous, Shared, Electric)domains. Systems and Software in Electric & Conventional Powertrain, Autonomous Driving & ADAS, Digital Connected Solutions, Connected Vehicles, Vehicle Diagnostics, and Vehicle Networks.Join the leading software development and integration team helping...

  • Function Developer/Tester

    Há 6 dias

    São Paulo, São Paulo, Estado de São Paulo, Brasil KPIT Tempo inteiro

    WeKPIT (are a global technologies company specializing inCASE (Connected, Autonomous, Shared, Electric)domains. Systems and Software in Electric & Conventional Powertrain, Autonomous Driving & ADAS, Digital Connected Solutions, Connected Vehicles, Vehicle Diagnostics, and Vehicle Networks. Join the leading software development and integration team helping...

  • Test Manager

    Há 6 dias

    São Paulo, São Paulo, Estado de São Paulo, Brasil KPIT Tempo inteiro

    WeKPIT (are a global technologies company specializing inCASE (Connected, Autonomous, Shared, Electric)domains. Systems and Software in Electric & Conventional Powertrain, Autonomous Driving & ADAS, Digital Connected Solutions, Connected Vehicles, Vehicle Diagnostics, and Vehicle Networks. Join the leading software development and integration team helping...

  • Test Engineer

    Há 6 dias

    São Paulo, São Paulo, Estado de São Paulo, Brasil KPIT Tempo inteiro

    WeKPIT (are a global technologies company specializing inCASE (Connected, Autonomous, Shared, Electric)domains. Systems and Software in Electric & Conventional Powertrain, Autonomous Driving & ADAS, Digital Connected Solutions, Connected Vehicles, Vehicle Diagnostics, and Vehicle Networks. Join the leading software development and integration team helping...

  • Bug Manager

    Há 6 dias

    São Paulo, São Paulo, Estado de São Paulo, Brasil KPIT Tempo inteiro

    WeKPIT (are a global technologies company specializing inCASE (Connected, Autonomous, Shared, Electric)domains. Systems and Software in Electric & Conventional Powertrain, Autonomous Driving & ADAS, Digital Connected Solutions, Connected Vehicles, Vehicle Diagnostics, and Vehicle Networks. Join the leading software development and integration team helping...