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Senior Data Analyst

Há 1 mês

Sao Paulo, Brasil ShipHaven Tempo inteiro

ShipHaven is dedicated to providing e-commerce companies with cost-effective shipping solutions. We pride ourselves on our innovative approach and commitment to customer satisfaction. As we continue to grow, we are looking to expand our team with talented individuals who share our passion for excellence.
- **Important**:_
- **>> Only applicants with 8 years or more experience in data analytics or equivalent field will be considered for this position. **_
- **>>Please submit your resume in English in order to be considered for this opportunity.**_

**Key Responsibilities**:
1. **Operational Analysis & Improvement**:

- Understand the current operating procedure, identify improvement opportunities, and implement changes.
- Document processes, methodologies, and findings for future reference and training.
- Serve as a facilitator from the start to the end of analyzing clients' data, interpreting, finding the best alternative, and closing the deal by creating proposals for clients.
- Ability to build excel (including macros) templates and Power Bi templates from scratch.
- Stay up-to-date with industry trends and best practices in data analysis and SQL.

2. **Proposal Preparation & Recommendations**
- Stay updated with carrier rates to guarantee that recommendations are competitive and beneficial for both company and clients.
- Work closely with the sales team to deliver case-specific requests.
- Prepare proposals for clients based on leads.

3. **Data Management & Analysis**
- Write complex SQL queries to extract data from multiple sources and perform detailed analysis.
- Perform data cleansing, validation, and optimization ensure data accuracy.
- Ability to handle large client data sets and collaborate with the sales team to deliver timely proposals.
- Strong analytical and logical reasoning skills.
- Affinity with numbers and experienced in handling large customer data.

4. **Communication & Collaboration**:

- Maintain outstanding communication skills, ensuring all stakeholders are informed and engaged.
- Collaborate with the billing team for billing, reconciling payments, and proposal assignments.
- Support client care team with account management for retaining existing clients.

**Qualifications**
- **Minimum of 8 years of professional experience in data analytics, statistics, computer science or related field.**:

- **Minimum of three years of experience managing teams and/or working in a leadership position.**:

- **Advanced proficiency in Microsoft Excel, including macros and complex formulas.**:

- **Advanced proficiency in using SQL to perform detailed analyses and maintain databases and data systems.**:

- Knowledge of programming languages such as Python or R is advantageous.
- **Full working proficiency in verbal and written communication in English is required.**:

- Familiarity with cloud-based data platforms like Azure is advantageous.
- Ability to convert complex data into understandable insights for clients and internally to the management team.
- Ability to work independently and in a team environment.
- Capability to manage multiple projects and adhere to tight deadlines.
- Availability to work from 9 am Eastern to 6 pm Eastern.

**What we Offer**:

- A competitive salary and supportive working environment.
- Fully remote, work from home.
- Opportunities for professional growth and development.

Pay: R$6,000.00 - R$9,000.00 per month

Application Question(s):

- Please rate your proficiency in written and verbal English communication using this scale: No proficiency, Elementary Proficiency, Limited Working Proficiency, Fully Working Proficiency, Native / Bilingual Proficiency.

**Education**:

- Bachelor's (preferred)

**Experience**:

- excel (incl. macros and VBA) (preferred)
- 8 years in data analytics, statistical analysis or related (required)

Work Location: In person

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