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IT Specialist
Há 1 mês
**Boilerplate**
- Ingenico is the global leader in payments acceptance solutions. Our world-class terminals, solutions and services enable the global ecosystem in the new world of payments acceptance. We are the trusted technology partner to 1,000+ banks, acquirers, ISVs, payment aggregators and fintech customers and we deploy 40 million POS terminals around the world for retailers ranging from small merchants to some of the best-known global brands. As the world’s largest payment acceptance network, powered by 4,000 employees in more than 50 countries, we provide smart, trusted, and secure solutions with a local and international reach. Our solutions enable merchants to simplify payments, delivering speed, security, and flexibility to enhance greater customer engagement. With 45 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. Our strengths in innovation are matched by the power and robustness of our platforms, the security of our solutions and the quality of our services. At Ingenico, trust and sustainability are at the heart of everything we do..**KEY RESPONSABILITIES**:
- Manage tickets controlling by KPIs.
- Identify improvements to be implemented in order to optimize the company's resources and processes. Address the items identified with the IT Coordinator
- Acting as Quality Assurance;
- Report the progress of activities according to the standards defined for the IT area;
- Project manager
- Provide technical solutions
**KEY PERFORMANCE OBJECTIVES / INDICATORS**:
- Highly collaborative professional with business partnership approach in a fast-paced and high-pressure environment.
- Quality of delivers: on time, on budget, no erros.
**COMPETENCY / SKILL REQUIREMENTS**:
- Strong written and oral communication skills, including excellent negotiation abilities and drafting skills. Attention to detail.
- Assertive communication: able to grasp details quickly and communicate issues effectively into other stakeholder communities.
- Capable of conducting work autonomously and deliver on time in a demanding commercial environment: manage time and set priorities.
- Ability to adapt and learn quickly.
- Ability to resolve conflits
- Ability to learn new technologies
**BEHAVIOUR SKILLS**:
- Reliable and tenacious, with a high degree of personal integrity.
- Proactive, hands on and result oriented approach.
- Flexibility.
- Solidarity: ability to collaborate across multi-function, multi-level and multi-cultural groups;
**LANGUAGES**:
- English and spanish will be a plus
**EDUCATION QUALIFICATIONS / EXPERIENCE REQUIREMENTS**:
- IT degree from a institution in Brazil.
- Experience in a Multinacional company will be a plus
**COMPUTER/IT SKILLS AND SYSTEMS THAT WILL INTERACT WITH**:
- PMBok
- NET and Microsoft development tools
- SQL language
- Programming logic
- Analysis of requirements for systems development
- Data Modeling
- Agile
**Job Segment**:Data Modeler, Drafting, Information Security, QA, Quality Assurance, Technology, Data, Quality, Engineering