Cx Specialist

3 semanas atrás

Sao Paulo, Brasil Rockwell Automation Tempo inteiro

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 25,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us

**Job Description**:

- ** What you will be doing**:
Primary responsibility will be supporting Customer and Distributor orders
Identifying trends through analysis and escalating to the proper channel.
Working with shipping facilities and couriers to track and expedite shipment requests

W**ho we are looking for**:
You are ethical, intelligent, optimistic and resilient.
You have excellent interpersonal, analytical and communication skills.
You are adaptable and can identify the urgency of tasks and can prioritize the tasks accordingly.
You are excited to work in a dynamic, fast paced and challenging environment.

**Basic Qualifications**:
Graduated on Business Administration or similar

English

Power BI and power apps

**Preferred Qualifications**:
Strong analytical and decision making abilities
Previous Customer Care Experience
Experience: minimum 3 years of related experience
Excellent verbal and written communication skills

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