Technical Leader

6 meses atrás

Sao Paulo, Brasil ITQuest Consultoria Tempo inteiro

Technical knowledge:

- Lead and driven large SAP projects for big clients across country’s (Brasil, México, India and EUA)
- Technical Leader delivery successfully to large public and private sector organizations.
- Lead and support SAP S/4HANA pursuits and Practice Development initiatives
- Technical Leader delivery of SAP S/4HANA projects successfully to large public and private sector organizations
- Supervise and coach junior colleagues and manage client engagements
- Develop external eminence for Deloitte
- Build strong business relationships with potential clients
- Promote and foster collaboration and knowledge sharing between practitioners within Deloitte

**Enough about us, let’s talk about you**

You are someone with:

- 8+ years minimum project experience in the SAP space, 5+ years in a leadership or project management capacity
- Nice to have PMP, CSM, CSPM, or other Project management related certification.
- Advanced knowledge of program and project management discipline including risk and quality management practices in waterfall and agile delivery.
- Experience with business transformation and technology enablement AMS project delivery and an understanding of technology implementation issues and risk.
- Experience communicating project status at various stakeholder levels.
- Detail-oriented, including ability to identify important details, ensuring items are not overlooked and consistent quality delivery of work, keeping the overall goals of the project in mind.
- Strong leadership, business development, organizational and interpersonal skills.
- Assist in the coordination, planning and management of cross-functional project execution activities;
- Assist with compliance to project requirements and standards
- Assist with internal escalations
- Capture project status and supporting metrics and communicate these data points to the Project Manager.
- Ensure proper use of methodology, tools and procedures by Project team members.
- Assist in Resource Management process, creating and tracking resource requests.
- Assist with financial planning and reporting tools
- Assist with the capture and recording of inputs for financial planning and management; including capture of project team timesheets (including external parties), effort expensed, project costs, project invoices etc.
- Track subcontractor activities (timesheets) and deliverables, as per contracting model.
- Assist with tracking and monitor project change requests.
- Assist with RAID Meetings, documentation, invitations, minutes
- Assist with management and documentation of project deliverable reviews and review sessions
- Assist with minutes of reviews and related project approvals
- Assist Project Manager with Project Sponsors and Project review Boards; including development of content, meeting minutes etc.
- Assist with project escalations
- Assist with management and tracking of key project documents and deliverables
- Participate in project weekly/monthly meetings, and in Project Reviews;
- Assist with the capture of Lessons Learnt
- Ensure the Meeting Minutes and Project Documents are properly shared and archived.
- Demonstrates the ability to work within a matrix organization.

**Responsibility**

**Business / Customer**:

- Work closely with account management/vertical team for customer satisfaction.
- Work closely with internal stakeholders and customer to ensure proper alignment to business objectives.
- Ensure that customers and internal business stakeholders are kept informed about the current status and development of the Engagement / Project in a transparent / proactive manner.
- Establish robust governance and ensure compliance.
- Identify initiate and implement continual service improvement and transformation plans.
- Ensure data integrity and quality reporting.
- Proactive Risk Management.

**Project/Process**
- Adherence to process compliance based on organization/client standards frameworks and tools.
- Ensure that all teams comply with processes as part of service delivery.
- Ensure that responsibilities related to administration are met by the Leads (such as time sheets shifts weekly reviews).
- Responsible for Operational aspects of Project Administration (for example: ESA).
- Ensure effective change control policies are in place.
- Ensure availability of required infrastructure for efficient delivery.
- Responsible for optimum resource planning and management.
- Setup regular customer meeting for project / engagement updates based on the Governance plan.
- Ensure optimum staffing in the project.
- Ensure operational rigor on the floor.

**Engagement Management**
- Conducts regular / quarterly business review meetings with the customer to discuss the service quality
- Delivers a quarterly balanced scorecard with KPI’s to ensure overall customer satisfaction (performance review)
- Proposes and discusses improvement potential
- Conducts service and business planning meetings to
- Understands customer business

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