Transition Manager

2 semanas atrás


Sao Paulo, Brasil Lenovo Tempo inteiro

**General Information**:

- Req #- WD00063519- Career area:
- Services- Country/Region:
- Brazil- State:
- São Paulo- City:
- Sao Paulo- Date:
- Thursday, April 4, 2024- Working time:
- Full-time**Additional Locations**:

- Brazil - São Paulo - São Paulo
- Brazil - São Paulo - Sao Paulo

**Why Work at Lenovo**:
We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$62 billion revenue global technology powerhouse, ranked #171 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.

**Description and Requirements**:
**Responsibilities**:

- Leading transition activities from contract signing to service delivery;
- Review of project activities to confirm/validate time frame, quantify challenges and define limitations and corresponding risk mitigation tactics
- Create and manage project deliverables, milestones and required tasks per the schedule
- Preparation of project status reports, keeping stakeholders of all levels informed of project status and related issues
- Coordination of and response to requests for changes from the original specifications
- Partnering with other functional areas to drive project activities and keep the team aware of customer issues, potential risks and resolving conflicts
- Following established standards and procedures for project reporting and documentation
- Building and maintaining positive working relationship with vendors and external/internal customers

**Required Skills/Knowledge**:

- Demonstrated experience acting as the liaison between business and IT stakeholders with communication skills to speak appropriately to both parties (translating technology to the business and vice versa)
- Experience in full life-cycle project development including requirements, design, development, testing and roll-out
- Demonstrated experience in analyzing a business issue and developing a future state recommendation
- Strong Project Management skills; expert in organizing, planning and executing large-scale projects from start through implementation;
- Ability to analyze project needs and determine resources needed to meet objectives
- Excellent communication, organizational, leadership, time management, and solution-oriented skills
- Fluent in english oral and written
- Project
- Visio
- Understand and Create Process Flows (Swim lanes, flowcharts)
- Understand and Create Technical Diagrams
- Excel
- Import from different sources of data
- Data Analysis using charts, pivot tables, filters and rules
- Knowledge of basic to advanced Excel functions
- Ability to set agendas and facilitate meetings, while focusing in on critical path discussion topics and necessary decisions
- Strong negotiation ability and attention to detail
- Strong understanding of Transition Management principles, procedures and best practices
- Strong customer focus and ability to manage customer expectations
- Excellent oral and written communication skills, as well as the ability to present and explain technical and business information to executive stakeholders
- Strong teamwork and interpersonal skills
- Worked with customers to develop solutions to complex business problems
- Experience working with vendors
- Multi-tasking and time-management skills, with the ability to prioritize tasks.
- Highly organized and detail-oriented.
- Excellent analytical and problem-solving skills
- Ability to work independently with little supervision
- Ability to work in a virtual team which may work across distance (remote), cultures and time zones, in a matrix with multiple reporting lines
- Ability to travel up to 50% (no travel during COVID)
- 5-8 years of progressive broad-based information technology and business experience
- A Bachelor's degree in Computer Science, Business Administration, Engineering or related discipline with an information technology focus (Master’s degree highly desirable)
- External project management certification such as PMP from PMI or other project management certification is preferred
- ITIL Foundation Certified is a Plus

At Lenovo we're proud to be an equal opportunity employer. Applications from people with disabilities are welcome

**About Lenovo Services**

We think and act differently

Lenovo Services is shifting its focus from hardware to a solution driven company with the customer in the centre of attention. The Services portfolio for PC products brings end-to-end solutions that span the lifecycle of Lenovo customers’ systems, helping them maintain, protect, support, connect, manage and eventually, dispose of their assets in an environmen



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