Information Technology Support Engineer

Há 3 dias

Ibirubá, Brasil TECEZE Tempo inteiro

Hi,

Onsite IT Support Engineer

Location : km 51 RS 223 Road Ibiruba Brazil

Job Description:

• Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed

• Basics knowledge / understanding of assigning switch ports to specific VLANs

• Patch phone ports to switch as needed

• Basic troubleshooting of Avaya VOIP phones (knowledge on basic configuration)

• Troubleshoot issues with fiber links between switches – Able to visualize errors and communicate to remote technical teams

• Troubleshoot and replace network switch chassis blades when required

• Good to have understanding of any Data Center Infrastructure Management Application

• A periodic (minimum twice weekly) visual check of the IDF rooms for cooling and power status (specifically UPS alarms and PDU health) Control-M, EMC Avamar, Data Domain

• Basic Knowledge of Monitoring tools such as Solarwinds, etc...

• Networking and Operating System basics

• Assist network and data center admins (Internal, Customer and Vendor) as required during the course of technical troubleshooting

• Basic knowledge about Hardware like Servers, Storage devices

• Knowledge to understand Monitoring Tool outcome

• Basic knowledge of ITSM tool preferably ServiceNow

• Basic knowledge Backup technologies preferably EMC Avamar

• Basic knowledge of Operating Systems- Windows 2003 servers Enterprise/Standard Edition, UNIX & linux

• Basic knowledge about Windows 2003 Active Directory structure, MS Exchange 2003 and File/Print Server

• Experience in SLA base environment

• Knowledge on Server Performance monitoring preferred

  • Information Technology Support Engineer

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    Hi, Onsite IT Support Engineer Location :km 51 RS 223 Road Ibiruba BrazilJob Description: • Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed • Basics knowledge / understanding of assigning switch ports to specific VLANs • Patch phone ports to switch as needed • Basic troubleshooting of...

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    Ibirubá, Brasil TECEZE Tempo inteiro

    Hi,Onsite IT Support Engineer Location :km 51 RS 223 Road Ibiruba BrazilJob Description:-Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed-Basics knowledge / understanding of assigning switch ports to specific VLANs-Patch phone ports to switch as needed-Basic troubleshooting of Avaya VOIP phones...

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    Hi, Onsite IT Support Engineer Location : km 51 RS 223 Road Ibiruba Brazil Job Description: • Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed • Basics knowledge / understanding of assigning switch ports to specific VLANs • Patch phone ports to switch as needed • Basic troubleshooting of...

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    Hi, Onsite IT Support Engineer Location : km 51 RS 223 Road Ibiruba Brazil Job Description: • Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed • Basics knowledge / understanding of assigning switch ports to specific VLANs • Patch phone ports to switch as needed • Basic...

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    Há 3 dias

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