AS400 Analyst

1 semana atrás

São Paulo, Brasil UltraCon Consultoria Tempo inteiro

AS400 Analyst – L3 Support (Banking Domain) - 13193

Contract: CLT at UltraCon's Customer

Work Location: Itaim Bibi, São Paulo/SP (100% onsite)

Work Time: Business Hours

Language: English Advanced

Position: AS400 Analyst – L3 Support (Banking Domain)

Position Summary:

We are seeking an experienced AS/400 Analyst to provide L3 support for critical banking and clearing applications. The professional will work on incident resolution, maintenance activities, and user support for systems running on the AS/400 platform, including the GMI application (FIS), which is widely used for back-office clearing and accounting of exchange-traded and OTC derivatives. This role requires solid technical expertise and the ability to operate in a high-demand production support environment.

Mandatory Requirements:

• 4–8 years of experience working with AS/400 environments.

• Strong knowledge of RPG and DB2.

• Experience in production support, troubleshooting, and maintenance activities.

• Ability to analyze system behavior, identify issues, and coordinate solutions in complex environments.

• Advanced English for communication with global stakeholders.

Preferred Requirements (Nice to Have):

• Familiarity with GMI (FIS), particularly in clearing, settlement, and accounting processes.

• Previous experience in the Banking or Financial Services domain.

• Knowledge of derivatives operations, futures, options, and OTC processing.

• Exposure to vendor-managed applications and third-party support structures.

Main Responsibilities:

• Provide L3 support for the GMI application, including user assistance, incident resolution, and coordination with vendor teams when needed.

• Analyze and troubleshoot issues on the AS/400 platform, ensuring timely and accurate resolution.

• Execute support and maintenance activities to ensure application stability and availability.

• Monitor system processes, logs, and data flows to identify anomalies and recurring issues.

• Collaborate with business users to understand functional impacts and validate corrective actions.

• Participate in change management, ensuring controlled deployment and minimal production risk.

• Document operational procedures, updates, and resolutions to enhance knowledge sharing within the team.

• Contribute to ongoing improvements by identifying opportunities to optimize existing processes.

Soft Skills:

• Strong analytical and problem-solving skills.

• Clear and objective communication, especially when engaging with non-technical users.

• Ability to work in a structured, high-pressure environment.

• Collaboration and teamwork mindset.

• Attention to detail, ownership, and commitment to service quality.

Further information will be given along the technical interview.

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    1 semana atrás

    São Paulo, Brasil UltraCon Consultoria Tempo inteiro

    AS400 Analyst – L3 Support (Banking Domain) - 13193Contract: CLT at UltraCon's CustomerWork Location: Itaim Bibi, São Paulo/SP (100% onsite)Work Time: Business HoursLanguage: English AdvancedPosition: AS400 Analyst – L3 Support (Banking Domain)Position Summary:We are seeking an experienced AS/400 Analyst to provide L3 support for critical banking and...

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    São Paulo, Brasil UltraCon Consultoria Tempo inteiro

    AS400 Analyst – L3 Support (Banking Domain) - 13193 Contract: CLT at UltraCon's Customer Work Location: Itaim Bibi, São Paulo/SP (100% onsite) Work Time: Business Hours Language: English Advanced Position: AS400 Analyst – L3 Support (Banking Domain) Position Summary: We are seeking an experienced AS/400 Analyst to provide L3 support for critical banking...

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