SAP Basis Consultant

About HCLTech HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving. To learn more about how we can supercharge progress for you, visit www.hcltech.com Your role and responsibilities: - Ensure SLA adherence and process compliance (ITIL awareness) - Mentor and train team members - Handle tickets, perform root cause analysis, and troubleshoot technical issues - Lead installation, configuration, migration, and upgrade activities - Define and enforce operational processes - Maximize system uptime and manage BASIS activities - Collaborate with functional teams on cutover strategies and post-implementation support Technical Expertise: - SAP server installation/configuration (ABAP, Java, ABAP+Java stacks) - High Availability setup (Unix/Windows) - SAP BASIS server administration and RCA for escalated issues - Kickstart environment setup and maintenance - End-to-end SAP lifecycle implementations for global clients - SAP version and EHP upgrades - Performance tuning, capacity planning, and troubleshooting across app, DB, and OS - Strong understanding of NetWeaver components (EP, PI, BI, ECC, CRM, SRM, SolMan, TREX, MDM) - Oracle DB, BRTools, SAP HANA DB, Sybase ASE, Linux/Windows admin - Advanced English Soft Skills: - Excellent verbal and written communication - Strong documentation and MS Office skills (Project, Visio) - Customer-centric mindset with high adaptability - Ability to manage unforeseen situations and drive value Additional Experience: - Production systems and data center operations - Server migration, patching, and upgrade experience Certifications Preferred: SAP BASIS, NetWeaver, Solution Manager, OS/DB Migration Please submit resumé in English. Why choose us? We are one of the largest and fastest growing technology companies in the world, with offices in over 60 countries and 224,000 employees Our company is extremely diverse with 165 nationalities represented We offer the opportunity to work with colleagues from all over the world We offer a virtual-first work environment, promoting a good integration between your work and personal life, with real flexibility We are committed to your growth, offering learning and career development opportunities at all levels to help you find your unique brilliance. We offer comprehensive benefits to all employees We are certified as a "Great Place to Work" and "Top Employer" in 17 countries, and recognized as a “Top Employer” in Brazil specifically, offering a positive work environment that values employee recognition and respect Equality & Opportunity for All Representing 165 nationalities worldwide, we are proud to be an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, religion, sex, color, age, national origin, pregnancy, sexual orientation, disability or genetic information, or any other protected classification, in accordance with federal, state and/or local laws