Risk&Fraud Analyst

4 semanas atrás

São Paulo, Brasil Gravity Interactive, Inc. Tempo inteiro

Company Description

Gravity Interactive is the North American wholly-owned subsidiary of Gravity Co., Ltd. – one of the most prominent online game publishers in South Korea, which now operates several subsidiaries across the globe. With the great success of Ragnarok Online, one of the first PC MMORPGs that inspired a generation of RPG fans, Gravity Interactive strives to become a major publisher in the online gaming industry that lives up to its reputation through continuous servicing of the currently existing online games as well as a wide variety of new and innovative entertainment contents to gamers in North America and beyond.

With operations in many countries and over 20 published games across the Gravity portfolio, we offer numerous growth opportunities, varied projects and stability. If you are a passionate and driven individual who is looking to level up your career and gain exposure to the global gaming market, we strongly encourage you to apply.

Role Description

This position will be responsible for monitoring, analyzing, and preventing fraudulent activities within online transactions, payments, and in-game purchases. The Risk & Fraud Analyst will collaborate with multiple departments to identify suspicious behavior, minimize chargebacks, and ensure a safe and trustworthy environment for all players.

Duties and Responsibilities

- Monitor and analyze payment transactions to detect and prevent fraudulent activity.
- Investigate suspicious patterns in in-game purchases, account activities, and player behavior.
- Implement risk management strategies to minimize chargebacks, fraud losses, and abuse of promotions.
- Create and maintain fraud detection rules, alerts, and workflows.
- Collaborate with Customer Support, Finance, and Development teams to resolve fraud-related cases.
- Provide regular reports on fraud metrics, trends, and prevention effectiveness.
- Stay updated with industry best practices, fraud schemes, and evolving security threats.
- Recommend improvements to fraud prevention tools, processes, and policies.
- Assist in compliance with payment regulations and security standards.

Qualifications

- Prior experience in fraud detection, risk analysis, or payment operations (gaming, fintech, or e-commerce experience is a plus).
- Strong analytical and problem-solving skills.
- Familiarity with online payment systems, chargeback processes, and fraud prevention tools.
- Attention to detail with ability to identify suspicious patterns in large datasets.
- Proficiency in Excel and data analysis.
- Excellent communication and teamwork skills.
- Knowledge of online gaming ecosystems and digital goods transactions is highly desirable.
- Familiarity with PC gaming and MMORPGs
- Positive and professional attitude
- Fluent Brazilian Portuguese
- Lives in Brazil
- Advanced English reading and writing skills
- Korean language skills a plus

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