Precision Agriculture Machinery Specialist

2 semanas atrás

Campinas, São Paulo, Brasil beBee Careers Tempo inteiro
About this Role

Technical Support Engineer

We are seeking a results-driven Technical Support Engineer to join our team and take advantage of a significant growth opportunity in a rapidly expanding industry. In this technical and hands-on role, you will ensure that our partners, resellers, and clients are successfully trained in demonstrating, installing, and using precision agriculture machinery.

Main Responsibilities:

- Ensure the successful onboarding of new partners from both a hardware and software perspective.
- Provide timely technical support and training on product needs and issues via various communication channels.
- Develop and manage relationships with resellers and clients, being responsible for their product updates and technical requests.
- Perform problem analysis to resolve product-related issues, including follow-up, testing, troubleshooting, and identifying bugs and possible enhancements.
- Support sales functions as a technical expert/consultant for precision agriculture.
- Develop and update training materials.

Requirements

- Bachelor's or master's degree in Agricultural Engineering, Geomatics, Precision Agriculture, Agricultural Technology, or a related field.
- Minimum of 3 years of effective experience in customer service/technical support or technical training in agriculture machinery, positioning/navigation, LiDAR mapping, unmanned surveying, construction engineering, GIS, land surveying...
- Fluency in Portuguese and professional level of English – written and oral – is mandatory.
- Possess strong problem-solving skills and excellent analytical skills.
- Presentation and public speaking skills, including training and technical demonstrations.
- Comfort with learning new computer applications.

Travel Requirements

There are some travels required in this role – including travel to business partner or customer locations, trade shows, visit strategic accounts, other regional trips to support our team.

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