IT Application Support Analyst

4 semanas atrás


Fortaleza, Brasil HCLTech Tempo inteiro

Application Support

**Add resume in English**

Activities and requirements:

- Advanced English (good communication is mandatory)
- Support Application (IT Background) for initial troubleshooting, triaging and working with stakeholders to resolve the problems / incidents / service requests
- Development language skills, prefer .net
- Any database knowledge, prefer SQL
- Understand Wintel Server, network
- Proactive and learning behavior
- ITIL process understanding
- Know how to work on ServiceNow and Jira tool



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