Leader-Merchant Informatization

About Us Keeta, the international subsidiary of Meituan—the global delivery giant—is on a mission to transform food and consumer product delivery worldwide. With our core belief: "We help people eat better, live better," we're taking innovation to the global stage. In less than one year, Keeta became an industry leader in Hong Kong, China. Soon after, we expanded into Saudi Arabia and are now present in more than 20 cities. Following our recent successful launch in Qatar, Kuwait and the UAE, we're bringing that same speed and innovation to more of the Middle East, and to Brazil. Job Responsibilities - Team Management and Deliverables: Responsible for managing a local Keeta team of approximately 30-40 people in Brazil, responsible for uploading and verifying all merchant information, ensuring data efficiency, completeness, and accuracy. This requires balancing limited resources and delivering high-quality team results on time. - Mechanism and Process Development: Establish comprehensive internal and external collaboration workflows and oversight mechanisms, continuously optimizing processes to ensure the team accurately and efficiently serves business needs. - Core Metric Monitoring: Monitor and report key onboarding metrics, proactively identify and resolve issues to ensure a smooth onboarding experience for merchants. - Team Collaboration: Work closely with sales, compliance, and product teams to streamline the onboarding process and meet merchant needs. - Team Development and Capacity Building: Develop training materials and conduct onboarding training for new employees and merchants as needed. Job Requirements - Highly responsible and unwaveringly committed to achieving goals and results. - Effective in resource management and problem-solving. - A strong learner, eager to continuously acquire new skills and adapt to a constantly changing business environment. - A proactive team player who supports colleagues and enhances team efficiency through excellent communication skills. - Native Portuguese speaker, fluent in English (listening, speaking, reading, and writing). - Experience in merchant operations support is preferred. Why Join Keeta Keeta is redefining the future of food delivery with a bold vision and innovative spirit. As a fast-scaling brand under Meituan's global ambition, we offer a unique blend of stability and startup energy, providing boundless opportunities for personal and professional growth. Whether you want to specialize in your field or gain cross-functional experience, Keeta empowers you to take charge of your career. As we expand globally, we are committed to building a workplace that reflects our unique culture while incorporating global best practices. You'll be part of a company that's transforming the delivery industry while supporting local communities, empowering merchants, and delivering outstanding customer experiences. At Keeta, you'll collaborate with a passionate and pragmatic global team across over 57 countries, bringing diverse perspectives that drive creativity and innovation. We believe diversity is our strength and it pushes us to deliver better solutions for our customers and partners in Hong Kong, Saudi Arabia, and beyond. Keeta offers limitless career growth and equal development opportunities, empowering you to grow as the company grows. Every day presents an opportunity for you to make a meaningful impact, grow professionally, and be part of something extraordinary. You'll thrive in a dynamic environment where every contribution is valued. Together, let's build the future of food delivery.