Inside Sales Analyst

3 semanas atrás

São Paulo, Brasil Sungrow Power Supply Co., Ltd. Tempo inteiro

We are looking for a responsible and skilled Inside Sales Analyst to join our sales team.

Main activities and Responsibilities:

- Support to the sales team (Key Accounts);

- Daily contact and customer service in order to understand their needs and offer services/products that best meet their expectations.
- Study potential customers, market and competitors (benchmarking);

- Establish contact with potential customers in a personalized way via phone, e-mail, video call, chat and/or other means;

- Monitoring of negotiations, deliveries and overdue;

- · Elaborate commercial offers for customers;

- CRM/SAP management (register customers, opportunities, orders, additives, spare parts, approvals, etc..);

- SINOSURE management. (necessary documents, fup the process, etc);

- Stock reservation management;

- Consolidate Forecast with the commercial team on a monthly basis, validating volume sold, billed, hit rate, customer registration, etc;

- Responsible forgenerating reports, such as billing, forecast, backlog, opportunities;

- Management of standard Sungrow documents such as NDA, Contracts, Minutes, etc;

- Analyze placements applied in indirect offers in partnership with the Marketing team and suggest improvements;

- Management and tracking of all FOB and CFR orders, from the start to the delivery;

- Contact and periodic meetings to align orders and stock with the head office;

- PO critic analisys. conference on receipt;

- PO confirmation/acceptance to customer;

- Feedback to thecommercial in case of necessary changes;

- Making sure thecustomer is receiving the return within the Logistics Procedure deadline;

- Weekly meetingsto follow up with the commercial + logistics;

- Communicate important customer feedback internally;

- Daily completion of Sales Tracking worksheet;

- Maintain and update sales and customer records in FUP.

Function Specific Knowledge:

- Excellent verbal and written communication.
- Persuasion and negotiation skills.
- Proficient in Microsoft Office 365(Word, Excel, power Point and Outlook).
- knowledge in power BI

Education and Minimum Requirements:

- Higher education in Communication, Marketing, Business Management, Accounting, Administration or related areas.
- English level advanced or above

Competencies

- Analytical Thinking;

- Organization;

- Sense of responsibility;

- Communications;

- Teamwork.

Work Location and Status:

- Full time job (CLT);

- Work at Vila Olimpia/SP
- Behavioral skills: pro activity, good communication;
organization;
timemanagement;
teamwork;
interpersonal relationship

Compensation:

- Compensation commensurate with experience
- Competitive benefits package

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