UGC Coordinator

UGC Coordinator About Us:

We are a DTC company who creates direct response ads. Our marketing team makes scripts for ads that sometimes needs UGC creators to film them. This is how you will fit into our company.

About the Role

We're looking for a UGC Coordinator to own and lead our creator operations end-to-end.

This role is critical to keeping our content engine moving: sourcing top-tier creators, managing relationships, anticipating roadblocks, negotiating UGC costs, and ensuring deliverables flow smoothly from concept to edit-ready.

You'll be the point person between creators, Creative Strategists, and Operations, bringing structure, clarity, and momentum to a high-volume, fast-moving environment. This is a hands-on role for someone who thrives on organization, takes initiative, and solves problems independently.

Key Responsibilities

- Own the full creator lifecycle, from sourcing and vetting to delivery and payment

- Build and maintain strong relationships with creators, ensuring clear expectations, timelines, and communication

- Act as the operational hub for all creator-related projects, keeping internal tools (Notion, Slack, etc) accurate, up to date, and easy to understand at a glance

- Proactively track progress across all concepts and creators, identifying risks, delays, or gaps before they escalate

- Coordinate closely with Creative Strategists to ensure creators are fully aligned on briefs, constraints, and deliverables

- Ensure seamless handoff of content to post-production, with well-organized assets and clear documentation

- Handle reshoots, revisions, and edge cases with a solution-first mindset

- Manage & negotiate creator payments and documentation in a timely and organized manner

What Success Looks Like

- Anyone opening our tracking systems can instantly understand the status of every creator and deliverable

- Creators feel supported, informed, and motivated to deliver high-quality content on time

- Issues are flagged early, communicated clearly, and resolved efficiently

- Content moves forward without bottlenecks, confusion, or last-minute fire drills

Required Qualities

- Highly organized: able to manage multiple creators, timelines, and deliverables simultaneously

- Proactive and accountable: you don't wait to be asked—you move things forward

- Problem-solver: able to find creative solutions independently before escalating

- Strong communicator: clear, concise, and professional across Slack, email, and documentation

- Detail-oriented but execution-focused: you balance precision with speed

Experience & Background

- Proven experience working with creators, talent, or influencers (UGC content preferred)

- Comfortable operating in a fast-paced, high-output environment

- Experience collaborating cross-functionally with creative, operations, and production teams

Why This Role Matters

This role is central to how our creative machine runs. As a UGC coordinator, you ensure that ideas turn into real, usable content—on time, organized, and ready to perform. Your work directly impacts creative velocity, team alignment, and overall results.

Compensation & Perks:

Base Salary from $2,000-$3,250 USD per month

Full-Time, 40 hours per week (Flexible Schedule just a few hours overlap with EST is fine)

Fully Remote

Time Zone: EST