Technical Consultant
Há 20 horas
Technical Consultant – Broadcast & Streaming Solutions
Rio de Janeiro, Brazil
We're seeking a Technical Consultant to join a high-performing team supporting one of Europe's most prominent broadcast and streaming providers. This role involves working hands-on with cutting-edge video delivery technology and supporting large-scale deployments across live TV and IP-based platforms
If you thrive in Linux environments, enjoy solving complex problems, and can communicate confidently with enterprise clients, this is an exciting opportunity to work with next-gen media infrastructure.
Key Responsibilities:
- Provide technical support for proprietary media software systems used by a major broadcast customer
- Respond quickly to platform incidents, update stakeholders, and support root-cause analysis
- Support the installation and configuration of video delivery components in both lab and production environments
- Participate in new deployments and contribute to knowledge sharing across the team
- Actively manage and resolve backlog tickets
- Participate in a 24/7 support and onsite rota (Heathrow area) after training is completed
What You'll Bring:
- Strong, proven experience in Linux-based environments (mandatory)
- Advanced troubleshooting skills and experience working with complex systems (mandatory)
- Excellent communication skills with a client-facing mindset
- Previous experience supporting B2B or enterprise-level customers
- Bonus if you have experience with SQL/Oracle/MongoDB or within the Video/OTT ecosystem
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