On-Site IT Support Engineer

2 semanas atrás

São José do Barreiro, Brasil TECEZE Tempo inteiro

Job Description

- Provide an efficient workforce for the project.
- Technician/Consultant/Engineer must wear PPE (safety glasses, safety shoes, helmet, earplugs if required). PPE will be provided by the End-Customer.
- Follow local health and safety codes and site-specific guidelines.
- Wear appropriate clothing for the site; avoid loose garments.
- Complete local safety training or other mandatory requirements before starting work.
- Bring the necessary tools to complete assigned tasks.
- Perform all work in the presence of the Client’s stakeholders.
- Review site readiness for deployment, including rack and cabling availability.
- With local supervisor approval, take photographs of rack and network setup (before and after work), ensuring no unrelated areas are captured.
- Unpack and review technical specifications of IoT sensor (form factor, power requirements) before installation.
- Remove the existing Nozomi sensor (server), disconnect cables, and hand it over to the Client’s team.
- Tag and label all installed hardware, power supplies, and wiring using provided tags and labels.
- Install new Microsoft IoT sensor hardware, including rack mounting and connecting cables (power, network, earthing).
- Record the MAC address and serial number of the new IoT sensor.
- Verify all network configurations and network traffic.
- Complete and submit the asset information form (MAC address, serial number, model, default credentials).
- Configure management IP to enable remote connectivity for Wipro’s team.
- Participate in interface meetings with the Wipro/Kenvue team.

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