Technical Support Engineer
1 semana atrás
About the Project Our client is a Business Intelligence platform enabling customers to connect multiple data sources (e.g., Excel, SQL) into a unified environment, build interactive dashboards, apply formulas, and customize via plugins, scripts, and embedding. The product supports both SaaS and on-prem deployments. Support is organized into 4 pods: Analytics, DevEx, Data, and Infra. About Role: As a Technical Solutions Engineer, you will work with leading enterprise organizations and startups to realize the power of data analytics. Our Technical Solutions team spans the globe and uses the SWARM model for our tools, processes, and organizational structure. This shift focuses on driving a collaborative, rewarding environment that measures value creation and team playing. Our team is aligned directly with our Product and Engineering teams through a robust Subject Matter Expert program. We are employing best-in-breed tools along with processes co-authored or directly influenced by our team. We believe in the power of great customer experience, and the happiest customers are made by having the happiest team helping them. Work Hours : PST business hours. Required skills: Proven hands-on experience supporting a software platform/product in a customer-facing B2B environment. Ability to communicate complex technical concepts in a clear, concise, and professional manner. Hands-on experience with Linux operating systems (Debian and RHEL-based), including package management, service management, log analysis, file permissions, user and process management, and troubleshooting system resources (CPU, memory, disk, I/O). Basic networking knowledge, including OSI,DNS, TCP/IP, SSL/TLS, subnets, routing, and firewall concepts, with ability to troubleshoot using tools like ping, traceroute, curl, or netstat. Understanding of containerisation (images, containers, networking, volumes) and virtualisation (VMs, hypervisors) concepts, and familiarity with orchestration concepts such as deployments, scaling, and service discovery. Hands-on experience with Docker and Kubernetes is a strong advantage. Nice to have: Knowledge of Python or scripting languages such as Bash is a plus. Experience with SQL and NoSQL databases is an advantage. Familiarity with REST APIs is an advantage. Experience with cloud providers (AWS, Azure, Google Cloud) is an advantage. About you: You have a data-driven, analytical mindset with excellent problem-solving skills You are detail-oriented, with the ability to prioritize, multitask, and meet deadlines You demonstrate a proven ability to stay motivated and work effectively both independently and as part of a team You bring a proactive passion for supporting and helping others You have a strong desire to learn, grow, and contribute to the company's core values of collaboration and service You possess excellent English communication, listening, and writing skills You possess a strong sense towards customer sentiment and adapt your communication style accordingly You are clear in setting expectations and meeting the promised timeline Scope of work: You will handle customer questions and issues by combining business acumen with technical assessment skills. You will perform troubleshooting of issues both through the UI and the terminal You will work closely with Senior team members to develop your skills and technical expertise within specific areas of the product, with ongoing opportunities to grow You will partner with Customer Success Managers, Technical
-
Principal Engineer
1 semana atrás
Vespasiano, Brasil LevelUP HCS Tempo inteiroLocation: On-Site position based in the UAE (Full Relocation Package)A leading defense company based in the United Arab Emirates is seeking an exceptional Principal Engineer to act as the Technical Leader for Guidance and Control (G&C) systems . This is a strategic, high-impact and hands-on role with an explicit mandate to establish and lead new G&C...
-
Technical Account Manager
Há 6 dias
Vespasiano, Brasil Infogain - Latam Tempo inteiroAbout the roleAs a Technical Account Manager, you will play a key role in delivering strategic services and support to Riskifield's client ensuring their success and maximizing the value of our solutionsRiskifield's clients come in many shapes and sizes, span multiple software platforms and each one has its own unique story and internal flows. The Technical...
-
Lead SRE Engineer
3 semanas atrás
Vespasiano, Brasil Avenue Code Tempo inteiroAbout the Company: Avenue Code is the leading software consultancy focused on delivering end-to-end development solutions for digital transformation across every vertical. We’re privately held, profitable, and have been on a solid growth trajectory since day one. We care deeply about our clients, our partners, and our people. We prefer the word...
-
Senior Full Stack Engineer
1 semana atrás
Vespasiano, Brasil Smarter Contact Tempo inteiroAbout us: Smarter Contact is the #1 messaging platform for real estate professionals in the U.S. Our SaaS product powers millions of conversations to close more deals through smart SMS, voice, and automation. We’re a fast-growing SaaS company, leading the market and scaling fast — and we’re looking for a seasoned Full Stack engineer to join our...
-
Fullstack C# .Net Engineer
1 semana atrás
Vespasiano, Brasil Nearsure Tempo inteiroExplore the Nearsure experience!?? Join our close-knit LATAM remote team:Connect through fun activities like coffee breaks, tech talks, and games with your team-mates and management.?? Say goodbye to micromanagement!We champion autonomy, open communication, and respect for diversity as our core values.??Your well-being matters:Our People Care team is here...
-
Security Engineer
2 semanas atrás
Vespasiano, Brasil Ledn Tempo inteiroOverviewJoin to apply for the Security Engineer role at LEDN Security Engineers, Ledn is interested in hearing from you! Ledn is a global financial services company built for digital assets, helping to improve the everyday lives of Bitcoin holders while building generational wealth for the future. We offer a suite of egalitarian lending, savings and trading...
-
Technical Services Manager
Há 24 horas
vespasiano, Brasil HCLTech Tempo inteiroAbout HCLTechHCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing,...
-
Full Stack Engineer
2 semanas atrás
Vespasiano, Brasil Coda Search Tempo inteiroOur client is a U.S.-based company that provides technical expertise, testing, and certification services to the global food and agricultural industry. Their mission is to ensure food safety, quality, and sustainability across international supply chains.They are looking for a skilled Full Stack Engineer to design, develop, and maintain web applications...
-
Staff Application Security Engineer
2 semanas atrás
Vespasiano, Brasil Ledn Tempo inteiroOverviewJoin to apply for the Staff Application Security Engineer role at LEDN Ledn is a global financial services company built for digital assets, helping to improve the everyday lives of Bitcoin holders while building generational wealth for the future. We offer lending, savings and trading products to digital asset holders in over 150 countries. Our team...
-
Golang Developer
2 semanas atrás
Vespasiano, Brasil Applaudo Tempo inteiroAbout you You are someone who thrives in building scalable, high-impact solutions and who seeks to influence not just technology but also the direction of the product. You’re looking for a company where innovation and ownership go hand in hand, and where your contributions directly shape outcomes.You bring to Applaudo the following competencies: 7+ years...
