Customer Service Specialist

2 semanas atrás

Mogi Guaçu, Brasil Virtual Latinos Tempo inteiro

Join the Virtual Latinos Community With over 5,000+ VA's hired that are part of our community and 2,500+ companies helped, Virtual Latinos stands out as the first American company connecting exceptional virtual professionals from Latin America with small businesses and entrepreneurs across the US, Canada, and beyond. Within our community, 10+ new job positions become available every week, providing professionals like you with fantastic remote job opportunities. Ready to explore the possibilities? Apply today and become part of a community where your skills shine and your career aspirations soar Highlight Job of the week Job Title: Customer Service Specialist Pay Rate LinkedIn style: Part-Time Monthly Rates: $840-$$1,400 (based on 20 hours per week schedule) Full-Time Monthly Rates: $1,680-$2,800 (based on 40 hours per week schedule) The monthly salary range posted is stipulated as an average monthly income. However, all jobs at Virtual Latinos are hourly-based, and payments are calculated on the number of hours a person works daily. We pay our Virtual Professionals every 2 weeks through third-party platforms. The hourly rate range of the position is $10,5 - $17,5 depending on experience. Once a rate has been offered to you, it is non-negotiable. Work Schedule: The work schedule will vary depending on the job position that you will apply for as it will be based on the schedule requested by the client. All our clients are in the U.S. and work schedules will be in the U.S. time zone. Job Summary: The Customer Service Specialist will be responsible for providing exceptional customer support, resolving inquiries and complaints, managing customer accounts, and ensuring a positive customer experience across all communication channels. Job Tasks: Customer Support: Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner. Problem Resolution: Identify customer issues, troubleshoot problems, and provide effective solutions or escalate when necessary.

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