Field Support Engineer
2 semanas atrás
Location: Brazil | Supporting CALA Company : Intellicene Here’s the thing - This role sits right between deep technical work and real customer ownership. You’ll be hands-on with Intellicene’s software and hardware in the field, while also acting as a trusted advisor to customers across the CALA region. What you’ll do • Install, upgrade, troubleshoot, and maintain Intellicene’s enterprise software and related hardware • Support video management, situational awareness, and dispatch solutions — onsite and remotely • Own technical issues end-to-end and coordinate with internal teams to resolve them fast • Travel to customer sites (up to 75%) for project deployment and delivering hands-on training • Manage the customer lifecycle from onboarding to long-term success • Drive product adoption through training, usage analysis, and practical guidance • Build strong relationships with customer stakeholders, from technical teams to executives • Identify upsell and expansion opportunities and work closely with Sales What you bring • Fluent Portuguese, Spanish, and English • Degree in Engineering, Computer Science, IT, or equivalent experience • Experience in physical security/video surveillance environments • Strong background supporting enterprise software in LAN/WAN environments • Solid networking knowledge (TCP/IP, LAN/WAN, Multicast) • Experience with Windows Server, virtualization, MS SQL Server, and hardware (RAID, NAS/SAN) • Customer-facing mindset with clear communication and presentation skills • Experience with tools like Salesforce, Zoho, Aha, and Microsoft 365 • Willingness to travel frequently and handle shifting priorities Nice to have • 5+ years in customer-facing technical roles (support, professional services, pre/post-sales) • Relevant certifications (Cisco, MCSE, Project Management) • Experience reading SOWs and presenting to executive audiences I f you enjoy being close to the technology and even closer to the customer, this role is for you.
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Field Support Engineer
2 semanas atrás
Brasil Intellicene Tempo inteiroLocation: Brazil | Supporting CALA Company : Intellicene Here's the thing - This role sits right between deep technical work and real customer ownership. You'll be hands-on with Intellicene's software and hardware in the field, while also acting as a trusted advisor to customers across the CALA region. What you'll do • Install, upgrade, troubleshoot, and...
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Field Support Engineer
2 semanas atrás
Brasil Intellicene Tempo inteiroLocation: Brazil | Supporting CALA Company: Intellicene Here's the thing - This role sits right between deep technical work and real customer ownership. You'll be hands-on with Intellicene's software and hardware in the field, while also acting as a trusted advisor to customers across the CALA region. What you'll do • Install, upgrade, troubleshoot, and...
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Field Support Engineer
2 semanas atrás
Brasil Intellicene Tempo inteiroLocation: Brazil | Supporting CALA Company : Intellicene Here's the thing - This role sits right between deep technical work and real customer ownership. You'll be hands-on with Intellicene's software and hardware in the field, while also acting as a trusted advisor to customers across the CALA region. What you'll do • Install, upgrade, troubleshoot,...
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Field Support Engineer
2 semanas atrás
Brasil Intellicene Tempo inteiroLocation: Brazil | Supporting CALA Company : Intellicene Here’s the thing - This role sits right between deep technical work and real customer ownership. You’ll be hands-on with Intellicene’s software and hardware in the field, while also acting as a trusted advisor to customers across the CALA region. What you’ll do • Install, upgrade,...
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Field Support Engineer
2 semanas atrás
Brasil Intellicene Tempo inteiroLocation: Brazil | Supporting CALA Company : Intellicene Here’s the thing - This role sits right between deep technical work and real customer ownership. You’ll be hands-on with Intellicene’s software and hardware in the field, while also acting as a trusted advisor to customers across the CALA region. What you’ll do • Install, upgrade,...
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Field Support Engineer
2 semanas atrás
Índio do Brasil Intellicene Tempo inteiroLocation: Brazil | Supporting CALA Company: Intellicene Here's the thing - This role sits right between deep technical work and real customer ownership. You'll be hands-on with Intellicene's software and hardware in the field, while also acting as a trusted advisor to customers across the CALA region. What you'll do • Install, upgrade, troubleshoot,...
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Control Engineer
4 semanas atrás
Brasil TARGAN Inc. Tempo inteiroControls Engineer – Sustaining 📍 Remote | Global Support Role | Full-Time TARGAN About the Role TARGAN is transforming animal agriculture through advanced automation — and we’re looking for a Controls Engineer – Sustaining to help keep our systems running smoothly around the world. This is a hands-on, global support role that bridges Field...
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Control Engineer
4 semanas atrás
Brasil TARGAN Inc. Tempo inteiroControls Engineer – Sustaining Remote | Global Support Role | Full-Time TARGAN About the Role TARGAN is transforming animal agriculture through advanced automation — and we're looking for a Controls Engineer – Sustaining to help keep our systems running smoothly around the world. This is a hands-on, global support role that bridges Field Services...
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Software Engineer
2 semanas atrás
Brasil vaga para Software Engineer Tempo inteiroBrazil, Remote positionAt Platform Science, we're working to connect everything that moves. Founded in 2015, we are an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions to supply chain professionals across the...
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Senior Software Engineer
2 semanas atrás
Brasil Elastic Tempo inteiroThe Revenue Technology (RevTech) Engineering team, part of RevOps under the Field Technology umbrella, is looking to add a Senior Software Engineer focused on Support Tools. We are seeking creative and passionate individuals to help us evolve and operate critical tooling for our Support teams. The RevTech Eng team is responsible for building Field and CSG...
