
On-site it support engineer
Há 23 horas
Overview We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability. Key Responsibilities Scope of Work / Activities to be Covered Provide on-site support for resolving technical incidents related to infrastructure, systems, and end-user devices. Perform monitoring of IT equipment and infrastructure maintenance , ensuring uptime and reliability. Offer desktop/user support for local staff, including troubleshooting hardware, software, and connectivity issues. Conduct preventive maintenance activities such as security checks, system health checks, and patch updates. Monitor and coordinate critical service requests with remote teams and vendors as needed. Assist in escalating complex incidents to higher-level support teams while ensuring proper follow-through. Expected Results Operational Continuity Maintenance: Ensure that business processes and local operations remain unaffected during the support period. Quality of Service: Deliver efficient, timely, and professional IT support with effective problem-solving skills. Reliable Technical Support: Minimize downtime and interruptions across IT systems and infrastructure. Documentation and Reporting: Prepare and submit clear incident logs, resolution details, and preventive maintenance reports for transparency and accountability. Qualifications & Skills Proven experience in IT support, helpdesk, or desktop engineering roles . Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals . Familiarity with ITSM ticketing systems and incident management processes. Ability to conduct preventive maintenance and security checks . Strong communication skills and ability to interact with end-users at all levels. Detail-oriented with strong documentation and reporting skills. Professional certifications (Comp TIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus.
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Information technology support engineer
Há 22 horas
Brasil TECEZE Tempo inteiroJob Title: On-Site IT Support Engineer Location : Sao paulo Brazil (Onsite) Duration : 3 months Contract (extendable) Overview We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and...
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Senior IT Support Engineer
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Brasil Rain Tempo inteiroJob Description Rain is the fastest-growing earned wage access (EWA) fintech in the U.S. , serving 3.5 million employees and backed by top investors like QED and Prosus . We’ve raised nearly $400M in funding—including the largest Series A in fintech history —and just closed our Series B to fuel our next stage of hypergrowth. We’re seeking an...
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Technical support engineer
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Brasil beBeeTechnical Tempo inteiroJob Opportunity: Technical Support Specialist Singular is a leading attribution and marketing analytics platform empowering marketers with actionable insights from previously siloed data. We aggregate and normalize campaign data from thousands of channels, connecting it with lower-funnel attribution, and deliver ROI measurement across every touchpoint. The...
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Technical Support Engineer
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Brasil Softbinator Technologies Tempo inteiroAbout us At Softbinator Technologies , we’re driven by innovation and excellence. As an engineer here, you’ll be working on high-impact projects that challenge the status quo and push the boundaries of technology. This is a place where you’ll tackle real-world problems , collaborate with exceptionally talented engineers , and build ...
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Technical Support Engineer
2 semanas atrás
Brasil Softbinator Technologies Tempo inteiroAbout us At Softbinator Technologies , we’re driven by innovation and excellence. As an engineer here, you’ll be working on high-impact projects that challenge the status quo and push the boundaries of technology. This is a place where you’ll tackle real-world problems , collaborate with exceptionally talented engineers , and build ...
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It application support analyst
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Brasil HCLTech Tempo inteiroApplication Support **Add resume in English** Activities and requirements: Advanced English (good communication is mandatory) Support Application (IT Background) for initial troubleshooting, triaging and working with stakeholders to resolve the problems / incidents / service requests Development language skills, prefer.net Any database knowledge, prefer...
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Senior Support Engineer
Há 11 horas
Brasil Clutch Tempo inteiro R$90.000 - R$120.000 por anoAbout the Role As a Senior Support Engineer at Clutch, you'll play a key role in ensuring our clients' success while also shaping how the Support team scales with the company's rapid growth. You'll not only handle technical tasks, troubleshoot issues, and manage incident communications, but also design and improve support processes, ensuring they are...
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Remote Senior IT Disaster Recovery Engineer
2 semanas atrás
Brasil Rain Tempo inteiroJob Description Rain is the fastest-growing earned wage access (EWA) fintech in the U.S. , serving 3.5 million employees and backed by top investors like QED and Prosus . We’ve raised nearly $400M in funding—including the largest Series A in fintech history —and just closed our Series B to fuel our next stage of hypergrowth. We’re seeking...