Project Manager

Overview WELCOME TO SITA At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. Youll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We dont just move the world forwardwere proud to be recognized as a Great Place to Work by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow. Are you ready to love your job? The adventure begins right here, with you, at SITA. ABOUT THE ROLE & TEAM As a Project Manager you will drive a variety of project initiatives that meets the needs of our customer base. This position offers an opportunity to work in a fast-paced environment with colleagues and customers located worldwide. Success in this role means you pay attention to detail, be time sensitive, possess influencing skills and enjoy working with others of diverse backgrounds. As LAC team, we manage projects in Latin America and Caribbean countries, the Project Manager will be responsible for leading and delivering complex projects for airports and airline customers, ensuring operational continuity, regulatory compliance, and high service quality in mission-critical aviation environments. WHAT YOU WILL DO Lead end-to-end project delivery, managing initiatives from inception through successful closure. Manage projects of varying size and complexity while driving scope, schedule, and quality outcomes. Proactively identify, mitigate, and manage project risks, issues, and change requests. Collaborate effectively with cross-functional and geographically distributed project teams. Track project progress against plans and take corrective actions to address deviations. Communicate clearly and regularly with stakeholders, management, and customers to ensure alignment. Maintain strong customer focus, partnering closely to meet project goals and satisfaction targets. Produce clear, accurate project documentation, including plans, status reports, governance updates, and lessons learned. Qualifications WHO YOU ARE Bachelors degree in IT, Engineering, or a related field. Formal Project Management training; PMP certification is recommended but not mandatory. Minimum 3 years experience in a project management role; experience in the Air Transport industry is a strong advantage. Excellent customer communication skills in English; fluency in Spanish is highly desirable. Strong understanding of IT services, including Network and Server operations. Proven experience managing multiple projects and programs of varying sizes, complexities, budgets, and deliverables in a commercial environment. Exceptional attention to detail, time management, and interpersonal skills, with the ability to influence stakeholders effectively. WHAT WE OFFER We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. Flex Week: Work from home up to 2 days/week (depending on your team's needs) Flex Day: Make your workday suit your life and plans. Flex-Location: Take up to 30 days a year to work from any location in the world. Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs. Professional Development: Level up your skills with our training platforms, including LinkedIn Learning Competitive Benefits: Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.