Cloud Infrastructure Engineer

Cloud Infrastructure Engineer Reports To: IT Manager Department : Information technology Location : Blumenau, Brazil - Hybrid At MTech Systems, our company mission is to increase yield in protein production to help feed the growing world population without compromising animal welfare or damaging the planet. We aim to create software that delivers real-time data to the entire supply chain that allows producers to get better insight into what is happening on their farms and what they can do to responsibly improve production. MTech Systems is a prominent provider of tools for managing performance in Live Animal Protein Production. For over 30 years, MTech Systems has provided cutting-edge enterprise data solutions for all aspects of the live poultry operations cycle. We provide our customers with solutions in Business Intelligence, Live Production Accounting, Production Planning, and Remote Data Management—all through an integrated system. Our applications can currently be found running businesses on six continents in over 50 countries. MTech has built an international reputation for equipping our customers with the power to utilize comprehensive data to maximize profitability. With over 250 employees globally, MTech Systems currently has main offices in Mexico, United States, and Brazil, with additional resources in key markets around the world. MTech Systems USA’s headquarters is based in Atlanta, Georgia and has approximately 90 team members in a casual, collaborative environment. Our work culture here is based on a commitment to helping our clients feed the world, resulting in a flexible and rewarding atmosphere. We are committed to maintaining a work culture that enhances collaboration, provides robust development tools, offers training programs, and allows for direct access to senior and executive management. Job Summary We are seeking a Cloud Infrastructure Engineer with strong customer-facing experience to join our IT team. This role is ideal for someone who thrives at the intersection of cloud architecture, automation, and customer success. You’ll work closely with internal teams and external customers to design, deploy, and support scalable, secure, and cost-effective cloud infrastructure—primarily in Microsoft Azure. You’ll play a key role in modernizing our infrastructure, supporting SaaS deployments, and ensuring our customers have a seamless experience with our cloud-hosted solutions. This is a hands-on engineering role with a strong emphasis on communication, collaboration, and continuous improvement. Responsibilities Key Responsibilities Design, implement, and manage scalable cloud infrastructure in Microsoft Azure to support customer-facing applications. Collaborate with product, development, and customer success teams to ensure infrastructure meets customer needs and SLAs. Lead cloud onboarding and deployment efforts for new customers, including infrastructure provisioning, networking, and security configuration. Optimize cloud costs and performance through proactive analysis and automation. Serve as a technical advisor to customers and internal stakeholders on cloud best practices, security, and architecture. Document infrastructure designs, runbooks, and customer-specific configurations. Provide Tier 3 support for cloud-related issues and participate in incident response and root cause analysis. Stay current with emerging cloud technologies and recommend improvements to our cloud strategy. Minimum Qualifications Bachelor’s degree in Computer Science, Information Technology, or related field. 5+ years of experience in cloud infrastructure engineering or systems administration, with at least 2 years in a customer-facing or consulting role. Proficient in Microsoft Azure, including Azure AD, networking, storage, and compute services. Strong scripting skills in PowerShell, Bash, or Python. Excellent communication skills and ability to explain technical concepts to non-technical stakeholders. Preferred Qualifications Microsoft Certified: Azure Solutions Architect Expert or Azure Administrator Associate. Experience with hybrid cloud environments and legacy system integration. Familiarity with customer onboarding, technical