Customer success specialist

Há 12 horas


São Paulo, Brasil TapGoods Tempo inteiro

Customer Success Specialist – Reventals About Reventals Reventals, part of the Tap Goods family, is modernizing how people plan and book event rentals online. We're the leading event rental marketplace, connecting customers to top-tier vendors across major U. S. markets — making planning effortless, efficient, and fun. We're a passionate, fast-growing team dedicated to helping our customers create memorable experiences while living out our values ofDrive, Adaptability, and Accountability.Role Overview As aCustomer Success Specialist, you'll be the strategic partner ensuring customers and vendors bothsucceedon Reventals — not just get support. You'll guide new and returning customers from their first inquiry through booking and post-event feedback, helping them plan confidently while ensuring vendors deliver high-quality experiences.Your success will be measured not by ticket volume, but by customer outcomes:conversion, satisfaction, and retention. You'll collaborate with Rev Ops and


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