Infrastructure TPM, Infra Capacity Delivery, LATAM

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We’re seeking an experienced Infrastructure Technical Program Manager to oversee data center build projects in São Paulo, Brazil and potential future scope in LATAM. Technical Infrastructure Program Managers lead cross-functional and technical teams from conceptual design feasibility through requirements, budget, completed design, implementation, testing, and deployment. Along the way, you will use your judgment, negotiation skills, ability to influence without authority, analytical talent, technical aptitude, and leadership to collaborate with a diverse set of stakeholders across multiple time zones, manage capital budgets, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project delivery. The successful candidate will be a strong communicator (both written and verbal), not be hindered by ambiguity or competing priorities, and be capable of understanding mechanical/electrical engineering concepts. They will be able to apply a variety of project management tools, methodologies and techniques for all phases of the project lifecycle and exhibit demonstrated experience in tactical project management of highly technical initiatives and core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking. Other requirements include experience with M365 suite, and commercial collaboration and workflow tools. Experience with dashboard software (Tableau, QuickSight, Power BI) SQL and systems integration is a plus. If you enjoy the challenges of deploying highly technical and innovative projects at massive scale, this job is for you Key job responsibilitiesAs a Technical Infrastructure Program Manager, you will serve as the key point of responsibility for delivering data center capacity in the São Paulo, Brazil region. You will coordinate diverse teams including supply services, design engineering, procurement, construction, field engineering, commissioning, and operations to ensure timely capacity delivery aligned with long range planning commitments.Your responsibilities include managing the end-to-end delivery process from strategy through implementation and handover, mitigating constrained availability zones, and addressing supply chain delays. You will oversee build triggers, support new region activities, and ensure coordination between numerous stakeholders to deliver the right solution on schedule.You will operate at three levels: supporting macro-level strategy and long-term decisions, managing specific project delivery, and resolving micro-level issues and blockers. Success requires bringing teams together with a holistic perspective that individual subject matter experts cannot provide alone, ensuring AWS customers never face capacity constraints that impact performance or availability.A day in the lifeYou will start each day reviewing build milestones and monitoring capacity delivery status across your assigned clusters. Your morning includes coordinating with Field Engineering, Operations, and commissioning teams on active construction projects while addressing blockers that could delay handover dates.Mid-day involves stakeholder meetings with planning teams, supply chain partners, and regional leadership to align on delivery timelines. You will update project status, escalate risks, and ensure cross-functional teams remain synchronized.Your afternoon focuses on strategic planning, reviewing upcoming builds, and solving complex delivery challenges by bringing together diverse expertise from security, energy, network, and operations teams.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.The team manages infrastructure planning and delivery in emerging regions from Canada to Chile. We serve as strategic partners ensuring on-time capacity delivery while balancing speed with cost efficiencies.Our mission focuses on customers, disrupts the status quo, and creates competitive advantage. We bridge internal customers, business functions like finance and procurement, and delivery teams including construction and controls.Our culture emphasizes never constraining the business, driving efficiency through innovation, solving problems with diverse partners, answering questions with data, and treating people as our most valuable resource while obsessing over employee experience.BASIC QUALIFICATIONS - Bachelor's degree in Engineering, Construction Management, Project Management, Operations or Industrial Analysis or related technical field- 3+ years of experience in program management, project management, or technical infrastructure delivery- Experience coordinating cross-functional teams and managing multiple concurrent projects with competing prioritiesPREFERRED QUALIFICATIONS - PMP certification or equivalent- Master's degreeOur inclusive culture empowers Amazonians to deliver the best results for our customers.