Logistics operation expert

1 dia atrás

Brasil Keeta Tempo inteiro

Responsibilities:Improve Rider Performance and Optimize Delivery Experience: Focus on rider cancellation and rejection rates, and develop strategies to improve on-time delivery and order fulfillment rates, ensuring an overall excellent delivery experience. Incentivize Quality Service: Encourage riders to improve delivery quality through positive guidance measures, such as establishing a scoring incentive system. Differentiated Assessment and Control: Develop differentiated rider evaluation plans based on various capacity types and business models to ensure service quality during fulfillment. Continuous Improvement and Violation Control: Continuously improve rider performance through training, incentives, and control systems to reduce violations. Data-Driven Problem Solving: Monitor and analyze delivery-related data to identify and resolve potential issues.Requirements:At least 5 years of experience in Logistics apps Operations is desired, and experience in food delivery companies is preferred. Strong problem-solving skills.Skilled in data analytics and experienced in data-driven decision making.Advanced English and Portuguese are preferred.Master data analysis software.

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