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Há 4 dias

São Paulo, Brasil Nearshore Business Solutions Tempo inteiro

Senior Full Stack Developer (AWS Connect Integration) Location: Remote Latin America PreferredType of Contract: Full-TimeSalary Range: Competitive USD Compensation (with performance bonuses)Language Requirements: Excellent English proficiency (written and spoken) REQUIRED We are seeking a skilled Senior Full Stack Developer with in-depth knowledge of AWS Connect to join our team in delivering advanced contact center and communication solutions. You will play a key role in architecting, developing, and integrating backend and frontend components that leverage AWS Connect for large-scale enterprise environments. Your work will directly impact customer engagement, service reliability, and system scalability across global clients. Key Responsibilities Design, develop, and maintain scalable backend services and APIs integrated with AWS Connect. Implement real-time data flows and event-driven architectures using AWS Lambda, SQS, and SNS. Customize and extend AWS Connect features (contact flows, routing, integrations with CRM and ticketing systems). Collaborate with DevOps to ensure secure, high-availability AWS environments using CloudFormation or Terraform. Integrate third-party tools such as Amazon Lex, Kinesis, or external telephony APIs. Monitor, optimize, and troubleshoot AWS Connect performance and related microservices. Must-Have Qualifications 5+ years of professional software development experience (Full Stack or Backend-focused). In-depth hands-on experience with AWS Connect , including API integrations, contact flows, and telephony configurations. Strong proficiency with at least one backend language (Preferably Node.js). Experience designing and deploying serverless applications using AWS Lambda and related services. Solid understanding of RESTful API design, authentication (OAuth2, JWT), and microservices. Familiarity with infrastructure-as-code (CloudFormation, Terraform) and CI/CD pipelines. Strong debugging and performance optimization skills across distributed systems. Preferred Qualifications AWS Certification (Developer, Solutions Architect, or DevOps Engineer). Experience integrating AWS Connect with Salesforce, Zendesk, or ServiceNow. Exposure to monitoring tools such as CloudWatch, Datadog, or Sentry. Experience with VoIP, SIP, or other telephony protocols. Benefits & Perks Competitive USD compensation with performance-based bonuses. Fully remote work with flexible hours and generous paid time off. Annual learning budget for AWS certifications, conferences, and training. Direct collaboration with enterprise clients in communications, retail, and financial sectors. Annual company retreat and regular virtual team-building events. Transparent compensation structure and clear career progression opportunities.

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