S&OP Sr Program Manager, BR Supply Chain

Amazon is looking for a motivated individual for the profile of Senior Program Manager for S&OP team to keep delighting our customers by fulfilling products from Amazon and our Selling Partners at the fastest possible speed, on-time and at the lowest possible cost. In this critical role, you will be responsible for driving forecast accuracy and operational efficiency across our global supply chain network. As a senior S&OP analyst, you will leverage advanced analytics, optimize global planning tools, and implement process improvements to reduce forecast deviations and enhance operational productivity. Working closely with Operations, Transportation, and cross-functional teams, you will be instrumental in developing sophisticated forecasting methodologies and standardizing planning processes across regions. This position requires a blend of technical expertise in planning systems, strong analytical capabilities, and the ability to drive change in a complex, fast-paced environment.This role is a blend of short term execution and long term strategic planning, that requires quick decision-making, with incomplete data, while also thinking big and influencing the long term direction of the Amazon Brazil Fulfillment Operations. Key job responsibilitiesForecast Optimization & Strategic Planning:• Design and implement sophisticated forecasting methodologies;• Develop statistical models to improve prediction accuracy;• Create scenario planning frameworks to address demand variability;• Partner with Operations teams to align forecasts with operational capabilities;• Lead strategic initiatives to reduce forecast deviations and biases.Global Planning Tools & Systems Enhancement:• Evaluate and optimize input parameters in global planning systems;• Identify and correct systematic biases in planning tools;• Standardize data input methodologies across regions;• Develop validation protocols for planning system inputs;• Create feedback loops to continuously refine planning algorithms;• Coordinate with IT teams to implement system improvements.Process Excellence & Automation:• Architect scalable forecasting solutions leveraging advanced planning tools;• Implement automation to streamline routine planning processes;• Design and maintain planning systems integration;• Establish best practices for forecast exception management;• Drive standardization of planning processes across regions.Advanced Analytics & Performance Management:• Conduct complex statistical analysis to identify forecast deviation patterns;• Develop root cause analysis frameworks for forecast accuracy issues;• Create predictive models to anticipate operational challenges;• Quantify financial impacts of forecast accuracy improvements;• Analyze cross-regional variances in forecast accuracy.Metrics Development & Reporting:• Establish KPIs to measure forecast accuracy and bias;• Create dashboards for real-time performance monitoring;• Develop audit protocols for forecast quality assurance;• Lead continuous improvement initiatives based on performance data;• Track and report on planning tool optimization impacts.BASIC QUALIFICATIONS - Bachelor's degree;- Experience with forecasting and statistical analysis;- Experience using Excel at an advanced level including practical knowledge of VBA/macros and advanced Excel functions;- Experience delivering results for large, cross-functional initiatives/projects- Experience in business intelligence and analytics;- Experience optimizing for short term execution while planning for long term technical capabilities;- Experience in S&OP, demand planning, or similar analytical roles;- Advanced English.PREFERRED QUALIFICATIONS - PMP certificate, or MBA in supply chain management, operations, engineering, analytics or related field;- Knowledge of technical skills such as coding / statistics (python, R, Django, Spark etc.), data visualization, research;- Knowledge of ERP systems (e.g. SAP, ORACLE, Coupa) in large organizations;- Experience with statistical methods (e.g., A/B Testing, Regression);- Knowledge of supply chain management concepts - forecasting, planning, sourcing, optimization and logistics or equivalent.Our inclusive culture empowers Amazonians to deliver the best results for our customers.