Business Ambassador

UserGuiding is a software-as-a-service product helping web applications improve user experience through interactive product tours. Built-in tools decrease customer support workload by accelerating the onboarding process. Main Objectives We aim to increase pipeline and generate demand in Brazil by building relationships with associations, influencers, and communities. Main Responsibilities Strategic Partnerships Identify and build long-term relationships with associations, communities, and influencers. Organize partnership calls and maintain strong connections with stakeholders. Create and update lists of relevant industry events. Conduct market research to identify trends, opportunities, and potential partners. Represent the company at local events, meetups, and workshops. Host or co-host online/offline events and product demonstrations. Community Growth & Customer Engagement Lead and grow our community presence in Brazil. Build strong relationships with customers and webinar attendees. Engage with users and prospects on social media platforms. Understand customer needs and collect insights to enhance local strategy. Assist with local content creation (reports, articles, or interviews). Brand Awareness Initiatives Explore PR opportunities to feature the company in Brazilian publications, podcasts, and panels. Coordinate or organize small gatherings, networking events, and social functions. Represent the company in local communities and industry discussions.