Customer Relationship Ambassador

Há 7 dias


Mato Grosso, Brasil beBeeRelationship Tempo inteiro

Job Description Foster strong client relationships and enhance user satisfaction as a proactive customer-focused professional. Ensure alignment with customer needs, provide fast and full answers to clients' questions, and keep customers informed on new features and best practices. Key Responsibilities Develop and maintain strong client relationships to drive business growth Monitor customer engagement and satisfaction to identify upsell and renewal opportunities Lead renewal processes and identify growth opportunities within customer accounts Requirements 1+ years of experience in customer success management Fluency in English Advanced communication skills with ability to handle difficult client conversations, build client trust and understand client perspectives Ability to collect, structure, and filter clients' feedback, and



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