Program Excellence Manager, Latin America

3 semanas atrás


São Paulo, São Paulo, Brasil Amazon Servicos De Varejo Do Brasil Ltda. Tempo inteiro
About the Role

Amazon Servicos De Varejo Do Brasil Ltda. is seeking a highly skilled Program Operational Excellence Manager to lead a team in one of our fastest-growing business initiatives in Mexico. As a key member of our operations team, you will be responsible for ensuring a world-class seller experience and driving operational excellence in our fulfillment programs.

Key Responsibilities
  • Lead a team of professionals to drive operational excellence and improve seller experience
  • Collaborate with internal teams, including Operations, Transportation, Legal, Sales, and Seller Support, to ensure smooth growth and long-term sustainability of the business
  • Develop and implement process improvements to increase efficiency and reduce costs
  • Coach and mentor team members to prioritize tasks and optimize results
  • Identify and address areas for improvement, driving a culture of continuous improvement
Requirements
  • Bachelor's degree
  • 4+ years of program or project management experience
  • Advanced Excel skills, including macros, pivots, and lookups
  • Intermediate SQL skills
  • Fluent English language skills
Preferred Qualifications
  • MBA degree
  • Programming skills in Python or other languages
  • People management experience
About Amazon

At Amazon, we are committed to furthering our culture of inclusion and embracing our differences. We offer a dynamic and inclusive work environment, with opportunities for growth and development. We believe in striking a balance between work and personal life, and offer flexibility in working hours. Our team is dedicated to supporting new members, with a broad mix of experience levels and tenures. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.



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