Insurance Claims Specialist

2 meses atrás


São Paulo, São Paulo, Brasil AIG Tempo inteiro

At AIG, we are redefining how we assist clients in managing their risks. Join us as a Claims Specialist and contribute to this exciting transformation. This role offers a chance to enhance your skills and experience as a vital member of our team.

Make an Impact in Claims

Our Claims teams are recognized as the preferred problem solvers for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unmatched global claims handling experience. Through a strong feedback mechanism and supported by standardized processes and leadership, we take pride in providing responsive, fair, and professional service with empathy and efficiency.

Your Role and Responsibilities

As a Claims Specialist, you will:

  • Manage Property and Energy Claims from initial notification to final settlement daily, adhering to established authority levels and service standards.
  • Evaluate claims notices and documents submitted by clients;
  • Assess and input reserves;
  • Supervise the work of vendors (end to end), including legal representatives, accountants, experts, and loss adjusters; liaise with clients, service providers, and brokers to gather information regarding claims, clarify claims requirements and decisions, and address appeals and complaints.
  • Collaborate closely with underwriters and distribution to gain a comprehensive understanding of the business and contribute to best practices.
  • Engage in the AIG group's claims recovery process.
  • Participate in discussions and conferences with AIG's team of experts across various regions.

Qualifications for Success

  • Proven experience in analyzing, monitoring, and adjusting medium to high complexity claims.
  • Bachelor's Degree.
  • Specialization in Insurance courses is advantageous.
  • Strong communication skills and a willingness to thrive in a dynamic environment focused on results and team objectives.
  • Advanced proficiency in English.

Are you ready to elevate your career? We look forward to connecting with you.

Reimagining Insurance for a Greater Impact

American International Group, Inc. (AIG) is a leading provider of commercial and personal insurance solutions; we are among the world's most extensive property casualty networks. It is an exciting time to join us — we are innovating new ways to deliver superior solutions to our customers. At AIG, you can advance your efforts to support individuals, businesses, and communities, helping them manage risks, respond to uncertainties, and uncover new opportunities. We invest in our most valuable asset, our people, through ongoing learning and development, fostering a culture that celebrates individuality and aspirations.

Welcome to an Inclusive Culture

We are dedicated to cultivating a culture that genuinely respects and celebrates diverse talents, backgrounds, cultures, opinions, and goals. We promote a culture of inclusion and belonging through flexible work arrangements, diversity and inclusion training, cultural awareness initiatives, and Employee Resource Groups (ERGs). With global chapters, ERGs are fundamental to our culture of inclusion. The diversity of our workforce is one of AIG's greatest strengths, and we are proud that our commitment to positive change has been recognized through numerous awards and accreditations.

AIG is an equal opportunity employer, providing opportunities to all qualified individuals regardless of race, color, religion, age, gender, gender identity, national origin, veteran status, disability, or any other legally protected categories.

Functional Area:

CL - ClaimsEstimated Travel Percentage (%): Up to 25%Relocation Provided: NoAIG Seguros Brasil S.A.

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