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Join SAP as an iXp Intern
At SAP, we are dedicated to empowering you to achieve your best. Our organizational culture emphasizes teamwork and a shared commitment to improving the world. We focus on laying the groundwork for the future and fostering a workplace that values diversity, flexibility, and a purpose-driven approach. We provide a collaborative and supportive team environment that prioritizes learning and development, recognizes individual contributions, and offers a variety of benefits tailored to your needs.
About the SAP Internship Experience Program
The SAP Internship Experience Program is a global, strategic, and paid internship initiative designed for university students to discover meaningful career paths.
Why choose an internship at SAP?
1. Collaborative Culture: Connect with mentors, forge friendships worldwide, and build a robust personal network.
2. Project-Focused Learning: Acquire cross-functional skills through our virtual and in-person training sessions, diverse subject matter experts, and project deliverables.
3. Enhanced Visibility: With the SAP Internship Experience Program on your resume, you gain access to a global network of SAP leaders, entrepreneurs, and career development opportunities.
Your Responsibilities:
Position: SAP iXp Intern - Production Planning Support
Location: Hybrid
• Assist customers in effectively implementing and utilizing their SAP solutions by delivering top-notch support services.
• Investigate and resolve reported issues using knowledge databases and verifying configuration settings.
• Conduct Root Cause Analysis for reported issues.
• Develop and maintain knowledge documentation.
• Engage in global projects related to support processes, infrastructure needs, and quality assurance.
• Report errors to the Development team.
• Provide guidance to customers on procedural matters and inquiries.
• Manage queue screening and oversight at least once a week during designated hours.
Your Profile:
We seek individuals who are proactive, resilient, and curious. You enjoy working on impactful projects and are motivated by continuous learning.
• Currently enrolled in an undergraduate program in Information Technology, Computer Science, or related fields.
• Familiarity with Manufacturing is advantageous.
• Strong customer service orientation and effective communication skills (both oral and written).
• Proficient problem-solving and analytical abilities.
• Adaptable in both team and independent work environments.
• Proficient in English; knowledge of Spanish is a plus.
• Experience or willingness to learn in IT-related fields, such as consulting or support.
• Understanding of Business Software (SAP or similar solutions) and/or Business Processes is beneficial.
Meet Your Team:
Our Product Lifecycle and Manufacturing team (PLM-MAN) is dedicated to supporting the products that customers depend on for production planning and manufacturing. You will join a customer-centric global team that is committed to supporting you and encouraging your growth. If you are passionate about assisting customers and making a daily impact, we invite you to consider this opportunity. We look forward to the skills, ideas, and dedication you will bring to our team.
Embrace Your Potential
SAP innovations empower over four hundred thousand customers globally to collaborate more effectively and leverage business insights. Originally recognized for our leadership in enterprise resource planning (ERP) software, SAP has transformed into a market leader in comprehensive business application software and related services, including database management, analytics, intelligent technologies, and experience management. As a cloud-based organization with two hundred million users and over one hundred thousand employees worldwide, we are purpose-driven and future-focused, fostering a highly collaborative team culture and a commitment to personal growth.
Championing Inclusion
SAP's inclusive culture, emphasis on health and well-being, and flexible work models ensure that everyone, regardless of background, feels valued and can perform at their best. We believe that our strength lies in the unique talents and qualities each individual contributes to our organization, and we invest in our employees to inspire confidence and help everyone reach their full potential. We are committed to unleashing all talent and creating a more equitable world.
Equal Opportunity Employer:
Qualified candidates will be considered for employment without regard to age, race, religion, national origin, ethnicity, gender, sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates may be required to undergo a background verification process.
