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Associate Director Operations

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Job Title: Associate Director Ops

Thermo Fisher Scientific is seeking an experienced Associate Director Ops to join our team.

Job Summary:

The Associate Director Ops will be responsible for coordinating day-to-day operations of one or more projects and directing, mentoring, and supporting operations managers and other members of their project teams. The successful candidate will ensure that services are provided in accordance with client and company policies and procedures and contractual agreements.

Key Responsibilities:
  • Ensure timely and effective execution on deliverables, including scope of work, contractual issues, changes in staffing levels, and budget negotiation.
  • Read protocols and translate into project execution that aligns with company policies and procedures.
  • Lead staff responsibilities, including performance management, salary administration, hiring, employee relations, employee engagement, conflict resolution, and employee development.
  • Liaise with cross-functional leaders to drive deliverables.
  • Ensure quality objectives are met and develop and maintain project SOPs, develop and/or review corporate SOPs, and align with all company policies and procedures.
  • Ensure maintenance of profitability through management of billable hours and ensure client budgetary goals are met.
  • Ensure accuracy and timeliness of client invoice amounts and communicate required changes to finance.
  • Participate in capabilities presentations to help secure new business and alert the Director and Business Development team to new business opportunities with existing clients.
  • Participate in the development of processes and strategies crafted to assist in meeting the above-stated goals on a division-wide basis.
Qualifications:
  • Experience with Clinical Trial (Phase 1-4) preferred.
  • Previous experience in healthcare or pharmaceutical industry that provides the knowledge, skills, and abilities to perform the job (comparable to 10+ years).
  • Shown leadership skills to include 5+ years of management responsibility.
  • Education may be substituted in lieu of some years of experience for advanced degrees such as Pharm.D, Ph.D, MS, and MD.
Knowledge, Skills, and Abilities:
  • Proven understanding of budgeting and forecasting.
  • Good knowledge of Clinical Trials.
  • Excellent leadership skills.
  • Strong attention to detail and interpersonal skills.
  • Effective verbal and written communication skills.
  • Excellent problem-solving and analytical skills.
  • Excellent time management skills.
  • Basic digital literacy, including Microsoft Office and multi-tasking skills.
  • Excellent interpersonal skills.
  • Strong decision-making skills.
  • Ability to coach and mentor staff.
  • Ability to work in a team environment and/or independently as needed.