Global Payments Strategist

EBANX is a leading payment platform connecting global companies with customers from the fastest-growing digital markets in the world.

Our mission is to provide global access for everyone by building bridges between people and businesses every day in 29 rising markets across the globe.

We are ebankers, global thinkers who value diversity, foster creativity and work hard to connect businesses and people worldwide through payments.

As a Technical Product Analyst for Payments, you will be pivotal in identifying, analyzing, and implementing strategies to elevate the efficiency and effectiveness of our payments platform.

Performance Analysis: Utilize advanced analytics to scrutinize platform performance data. Identify trends, anomalies, and areas for improvement that will drive strategic decisions to enhance system efficiency and reliability.

Drive Optimization Initiatives: Lead the charge in developing and implementing data-driven strategies for performance optimization. Collaborate with engineering and operations to ensure these initiatives successfully enhance platform capabilities and user satisfaction.

Market and Technology Trends Analysis: Stay abreast of emerging trends in payment technologies and industry best practices. Leverage this knowledge to recommend forward-thinking improvements and ensure the platform remains competitive and compliant with industry standards.

Continuous Improvement: Work with business operations team to establish and maintain processes for ongoing performance monitoring and optimization, ensuring that performance goals are consistently met.

Cross-functional Collaboration: Work with different teams in the company to facilitate communication and alignment on priorities related to payments performance.

• Expertise in payments operations, fintech or a related industry;
• Strong analytical skills with the ability to interpret complex data and draw actionable insights;
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams;
• A collaborative mindset, adept at working across various teams to achieve common goals;
• A passion for continuous learning and improvement, with a keen eye for detail and a proactive approach to problem-solving;

What we would like to see:

• Ability to translate complex ideas into clear and intuitive product strategies;
• Multilingual abilities, especially in markets relevant to the company - Portuguese, English, Spanish or Chinese Mandarin;
• Familiarity with tools and systems such as anti-fraud solutions, smart routing, data visualization/monitoring tools like DataDog, Kibana and Grafana;
• Teamwork: Collaborative ideation to find the most elegant solutions;
• Legacy Respect: Learn from what works;
• Pragmatism: Value results and practical solutions;
• Quality First: Prioritize quality in every product decision.

Our offer includes:

• Spanish, English, and Portuguese classes;
• WAVES - Program of goals and results (variable compensation);
• EBANX Play - Wellness (Gympass, e-Sports, SESC );
• EBANX Education: financial support for undergraduate, graduate, and MBA programs so you can develop important skills for your career;
• EBANX Skills: budget for workshops and courses;
• EBANX Flexible: Birthday Day Off;
• Semi-flexible hours (8 hours a day - Monday to Friday);
• EBANX Family: Daycare assistance, extended leave for caregivers and support program for children and pregnant women;
• EBANX Health: Health and Dental Insurance, with subsidy for dependents and medicine subsidy for ebankers;
• Life Insurance: Life Insurance 100% paid by EBANX;
• Blue Club: Exclusive discount for ebankers in bakeries, restaurants, courses, electronics stores, and more

Follow us on LinkedIn and check out our Instagram to learn more about the ebanxlife.

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